Nutshell support chatbot: turn CRM data into instant help

It is our content hub – clear, practical articles that help you set up, run, and get more from a Chatref agent, from your first step to advanced playbooks.

Anyone setting up or running a Chatref agent – founders, support leads, and teams. The articles assume no prior knowledge and explain every step in plain words.

By category, not just by date. The newest article is featured at the top, and the rest are grouped into category rows so you can go straight to the topic you care about.

Read the featured article at the top, or pick a category from the bar below the menu and browse everything in that topic.

No. Every article is free and open to read. You only need a Chatref account when you want to try what you learn in your own workspace.

Yes. The whole blog is free to read, with no sign-up wall.

We add and update articles regularly as Chatref grows, so it is worth coming back. Categories fill out over time.

Yes. Pick a category from the bar at the top to see only the articles on that topic in one place.

Start a free workspace and follow along. The articles are written so you can do each step as you read it.

Book a short call with an expert. We will walk you through your setup and answer any question the articles did not cover.