Process
How Chatref works
Add your content, test in the playground, deploy with one script tag. Every answer is grounded in your data - no made-up answers.
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- Add your content. Chatref accepts PDF, DOCX, XLSX, TXT, CSV, and Markdown files, plus website URLs.
- Every answer comes from your content first. No internet search, no general knowledge, no made-up answers.
- Deploy with a single script tag. Works on WordPress, Shopify, Next.js, Wix, and any custom website.
- Go live in under 5 minutes. No coding required. Test in the built-in playground before launch.
The steps
From your content to a live answer.
You add your content and it is organised. When a visitor asks a question, Chatref finds the most relevant parts of your content, writes an answer only from what it found, and says so if the answer is not there. Deploy with a single script tag.
<5 min
Setup time
0%
Made-up answers
15+
AI models
22+
Languages
$50
Free credit
1
Script tag to deploy
Details
The parts that matter.
How Chatref avoids made-up answers
Chatref finds the right information from your content before it writes a reply. It does not answer unless relevant content is found, and it never leans on general knowledge or public data.
If your content does not contain the answer, Chatref says so. Accuracy over completeness.
Supported content
PDF, DOCX, XLSX, TXT, CSV, and Markdown files, website URLs, and plain text. Sources can be updated or removed at any time, and the chatbot always reflects your latest content.
Security and data isolation
All content is isolated at the workspace level. Chatref does not share data across customers and does not use your content to train public models.
How long does it take to set up a chatbot?
Under 5 minutes. Add your documents or paste a website URL, test in the playground, and copy a single script tag to your site. No coding required.
What file formats does Chatref support?
PDF, DOCX, XLSX, TXT, CSV, and Markdown files up to 10MB each. You can also crawl website URLs or add plain text directly.
Can Chatref answer questions it was not trained on?
No. If the answer is not in your content, Chatref says so instead of guessing. That is how it avoids made-up answers - every reply is grounded in your data.
Does Chatref use the public internet to answer?
No. Chatref answers only from your connected content. It does not use internet search, general knowledge, or any data outside what you provide.
How does pricing work?
Pay-as-you-go. Start free with $50 credit, then pay per chatbot response based on length. No subscriptions, no per-seat fees, every feature included.
Can I update my content after deploying?
Yes. Add, remove, or update sources at any time. The chatbot always reflects your latest content, with no redeployment needed.
Explore
Keep exploring.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
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