Free tool

Chatbot ROI Calculator

Estimate monthly and annual support savings from automating with an AI chatbot.

Free · No sign up · Powered by Chatref

Monthly tickets

Avg handle time (min)

Agent hourly cost ($)

Est. AI cost / chat ($)

Deflection rate – 50%

Share of tickets an AI chatbot resolves without an agent.

Estimated net savings

Per year

$80,500

Per month

$6,708

After your estimated automation cost.

Tickets deflected / mo

2,500

Agent hours saved / mo

333

Gross labor saved / mo

$7,333

Est. automation cost / mo

$625

You could save about $80,500 a year. Chatref bills per reply – not per seat – so the savings stay real.

Get $50 free credit

Why Chatref

Why keep paying agents to answer the same questions when Chatref can deflect them for you?

The number above is what repetitive tickets cost you in agent time. Chatref answers those questions automatically – from your own docs, with citations – and only routes the genuinely hard cases to a human. You pay per reply, not per seat, so the savings stay savings.

Start free with $50 credit

Deflects repetitive tickets

Answers from your docs

Pay per reply, not per seat

Human handoff on hard cases

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FAQ

Questions, answered.

Still not sure? Talk to our team.

How does the chatbot ROI calculator work?

It multiplies the tickets an AI chatbot deflects by your average handle time and agent cost to estimate the labor you save, then subtracts an estimated automation cost to show net monthly and annual savings.

What deflection rate should I use?

A well-trained support bot usually resolves 40–60% of repetitive questions without an agent. Start around 50% and move the slider to match your own ticket mix.

Is the calculator free?

Yes. It runs entirely in your browser, with no sign up and nothing sent to a server. Change any input and the numbers update instantly.

How does Chatref's pricing affect ROI?

Chatref is pay-as-you-go – you pay per reply, not per agent seat. That keeps the savings you calculate here from being eaten by fixed license fees, and you start with $50 in free credit.

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