Pricing
Pay only when Chatref answers a customer.
No seat licenses. No fixed monthly fee. Start with $50 in free credit, connect your content, and pay only for the real answers your customers get.
Set up in minutes
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Why pay-as-you-go
Most AI tools bill you whether customers show up or not.
Seat licenses and fixed monthly fees charge you for logins and quiet months. You pay the same in a slow week as a busy one. Chatref works the other way. You add credit, and it only ticks down when a customer actually gets an answer. A quiet month costs you next to nothing.
How it works
Simple, fair, and in your control.
Start with $50 free
New accounts get $50 in credit to try Chatref on real customer questions. Connect your content and watch it answer – before you pay a thing.
Pay only for usage
Your credit ticks down only when your chatbot answers a customer. No customers, no cost. There are no seats to buy and no plan to pick.
Top up when you need
Add more credit from $50 at a time. Every top-up stays good for a full year, so nothing you buy ever goes to waste.
You add credit to your account and get $50 free to start. Your chatbot answers customers using your own content. Your credit only goes down when a customer actually gets an answer, so you pay for real usage – never for seats or a fixed monthly fee.
Staying in control
You decide what you spend.
Two things shape your cost: how many customers you help, and which AI you pick for the job. Both are yours to set – so there are no surprise invoices and no overage panic.
- Pick a fast, low-cost AI for everyday questions – or a premium one when it really matters. Lighter choices use less credit.
- Credit is prepaid, so you can never spend more than you have added.
- Nothing renews on its own. You top up only when you decide to.
- Check your balance and usage any time, right from your dashboard.
What you get
Everything is included. You only pay for usage.
Nothing is locked behind a bigger plan. Every account gets the full product from day one – plus unlimited chatbots and teammates, because seats are always free.
Grounded answers
Replies built from your own content, so they are accurate – not made up.
Human handoff
Your team can jump into any chat live and take over the moment it matters.
Widget and beyond
One snippet on your site, plus the other channels your customers already use.
Learns your business
Feed it your docs, pages, and files. It is ready to answer in minutes.
Speaks their language
Answers each customer in their own language, automatically.
Insights built in
See what people ask, what gets solved, and where to improve.
The math
Cheaper than the alternative – and you only pay when it works.
Hiring more support or paying per seat costs the same every month, busy or not. Chatref turns that fixed cost into one you only pay when a customer is actually helped.
The usual way
- A fixed bill every month
- Pay per seat, per agent
- You pay the same in slow months
- Costs climb as your team grows
With Chatref
- Credit you top up when you want
- Seats are free – add anyone
- A quiet month means low spend
- Scales with real demand, not headcount
How does Chatref pricing work?
Chatref is pay-as-you-go. You add credit to your account, and it only ticks down when your chatbot answers a customer. There is no fixed monthly fee and no plan to choose – you pay for real usage.
Is there really a free way to start?
Yes. New accounts get $50 in free credit so you can connect your content and try Chatref on real questions before you pay anything. Your starting credit is free to use for your first week.
What am I actually paying for?
You pay for the answers your chatbot gives your customers. Longer, harder answers and premium AI models use a little more credit; short, simple ones use less.
Will I get a surprise bill?
No. Your credit is prepaid and nothing renews on its own, so you can never spend more than you have added. You stay in full control of what goes out.
Do you charge per seat or per agent?
No. Seats are always free. Add as many teammates and chatbots as you like – it never changes your cost.
How do I add more credit, and does it expire?
Top up from $50 at a time, whenever you choose. Every top-up stays valid for a full year, so nothing you buy goes to waste.
Can I lower my cost?
Yes. Pick a fast, low-cost AI for everyday questions and save a premium model for the hard ones. Lighter choices use less credit, so you tune cost to the job.
How do I pay?
We accept card payments worldwide, with local payment options in India. You only pay when you top up – there is nothing billed automatically.
What happens when Chatref is not sure?
It hands the chat off to your team, who can take over the same conversation live. Customers always have a path to a human.
How long does setup take?
Minutes. Connect your docs, site, or files and your chatbot is ready to answer – no engineers and no long onboarding.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
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