Help employees exactly where they're trying to enroll.
Employees don't search for a support page when they hit a question — they leave. Embedding Chatref directly in your wellness portal means help appears where enrollment happens, without asking employees to go anywhere else.
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Why it matters
The problem this solves.
The challenge
Employees hit a question mid-enrollment and leave the portal to email HR — breaking the enrollment flow entirely.
What it costs
Every time an employee leaves the enrollment page to find an answer, there's a real chance they don't come back before the
The Chatref way
Chatref is embedded directly in the wellness portal, so employees get answers without leaving the enrollment page they're already
The Chatref solution
How Chatref embeds inside your wellness portal.
You add one line of code to your wellness platform or intranet. Chatref appears as a persistent widget on the enrollment page. When an employee has a question about eligibility or the next step, they ask right there — get an answer — and keep enrolling without leaving the page.
Real questions
What Chatref answers here.
Can I embed the wellness chatbot inside our HRIS portal?
Does the widget work on our custom benefits intranet?
How do I add the chat widget to our wellness program page?
Can I match the widget style to our company brand?
Does it work on mobile for employees using their phones?
Can I control which pages the widget appears on?
Loved by support teams
HR teams, keeping employees in the enrollment flow with an embedded widget.
How companies use Chatref's embedded widget to reduce drop-off from the wellness enrollment page.
We used to lose employees mid-enrollment because they left to find an answer and never came back. Embedding Chatref on the portal means they get the answer and keep going. Drop-off from the enrollment page dropped significantly.
One line of code on our intranet and it was live. No developer involved, no weeks of integration work. Just a widget that works.
We matched the widget to our brand colors in the dashboard. It feels like a native part of our wellness portal, not a third-party tool.
to add Chatref to any wellness portal or HR intranet page
Mobile employees on the warehouse floor use it from their phones. It's responsive and fast — they get answers between tasks.
Can I embed Chatref inside our existing wellness platform?
Yes. One snippet adds the widget to any wellness portal, HRIS page, or intranet — no developer or complex integration needed.
Can I match the widget to our company branding?
Yes. Colors, name, and style are configurable in the Chatref dashboard so the widget feels native to your portal.
Does the widget work on mobile?
Yes. The widget is fully responsive and works on mobile browsers, so shift workers and remote employees can use it on any device.
Can I control which pages the widget appears on?
Yes. You configure exactly which portal pages display the widget — enrollment, incentive, or new-hire pages, or all of them.
How long does the embed setup take?
Minutes. Paste the snippet into your portal's page template and the widget is live immediately — no build step required.
Put enrollment help inside the enrollment page.
Add one snippet to your wellness portal, configure your branding, and let Chatref keep employees in the enrollment flow — free to start.
Part of Chatref for Corporate Wellness Programs · Healthcare hub · pricing.