Is there a free 24/7 cloud customer service option?

Chatref’s AI agents provide cost-free support by answering questions directly from your help docs, guides, and changelog. You upload your content once, and the agent resolves repeat questions instantly, day and night. The shared inbox lets your team step in only when a case needs a human, so you get no-charge customer service for the bulk of inquiries while keeping full control.

The pay-as-you-go model means you only spend credit when the AI answers a question. When no one is chatting, you pay nothing. Your $50 free credit never expires, and there are no per-seat fees, no setup charges, and no feature gates. All capabilities, including the shared inbox and AI agents, are included on every account, so you get always-available help without worrying about surprise bills.

Sign up at chatref.ai to claim your $50 free credit. Add your support content, drop the widget on your site, and your AI agent starts providing free 24/7 cloud support immediately. The agent works across time zones and in up to 11 languages, giving your customers no-charge customer service while your team focuses on higher-value work.

How to access free cloud support?

Create a Chatref account to receive $50 in free credit with no credit card required. Upload your business docs, and the AI agent begins offering free 24/7 cloud support from your website or app right away.

Are there any hidden costs for 24/7 support?

No. Chatref uses a pay-as-you-go model. You only spend credit from your prepaid balance when the AI responds to a chat. There are no monthly fees, per-seat charges, or add-on costs for features like the shared inbox or AI agents.

Can I get unlimited free support?

Your $50 free credit covers a large volume of conversations, and you can top up as needed. While the credit itself is finite, the pay-as-you-go model means you control your spend and never pay for idle time, making cost-free support sustainable for high-volume teams.