How can I reduce the cost of providing conveyancing support?

Most conveyancing support queries repeat the same topics - property forms, ID checks, completion dates, and process updates. Chatref’s AI agents learn directly from your firm’s own conveyancing guides, checklists, and FAQs, then answer those inquiries instantly, in your voice. This deflects a large volume of repetitive work before it ever reaches your team, directly lowering conveyancing costs and freeing your staff for higher-value tasks. Because all features include unlimited agents, you can create a dedicated agent for conveyancing without worrying about per-bot fees.

When a query requires human judgment - a title issue, a chain break, or a sensitive client concern - your team steps in through Chatref’s shared inbox. Everyone sees the full context of the AI-handled conversation, so there is no duplicated effort and no starting from scratch. This selective escalation keeps support cost reduction on track: routine work stays automated, and only high-impact questions eat into staff time.

Chatref charges per resolved interaction, not per seat or per month. Your costs scale with actual usage, so during quiet periods you pay nothing - no idle monthly bill, no annual commitment. This pay-as-you-go model makes affordable legal support simple, because your conveyancing support spend stays in sync with transaction volume. New accounts also get $50 free credit with no expiry, so you can try the whole platform risk-free and see the savings for yourself.