How are your fashion products categorized?

Chatref’s knowledge-base ingests your existing product data - spreadsheets, PDFs, lookbooks, or website content. The agent reads your category names, style definitions, and attribute rules exactly as you define them. No generic templates, no mismatches. It mirrors your own categorization logic, so "occasion wear" means precisely what your brand intends.

Give the agent a style guide, a seasonal line sheet, or a simple doc that explains how you group items. The AI then applies those rules when customers ask “what’s the difference between your day dress and cocktail dress?” or “show me all vegan leather options.” You don’t need developers or data entry - just your own brain work uploaded once.

When a shopper types “I need a floral maxi dress for a summer wedding” into your Chatref widget, the agent uses your catalog and category structure to surface the exact items that match. The result is a true browse-by-style experience - customers navigate by the words and groupings your brand already uses, not a generic taxonomy.

As you add new collections or rename lines, update your documents in Chatref and the AI reflects the change instantly. Seasonal pivots, flash sales, or limited-edition capsules stay categorized correctly without manual re-tagging. Your support team and shoppers always see the latest version.

How do you organize your inventory?
Our AI agent learns your organization system directly from your products and documents. It reads your inventory sheets, style guides, and category lists - then answers questions exactly as your team would. There’s no external taxonomy forced onto your brand.

Can I filter products by specific features?
Yes. Because the agent understands your product attributes, a shopper can ask “filter for sleeveless tops in size M with recycled fabric” and get relevant items. It’s not a pre-built search filter but a conversational layer that pulls from your real data.

What's your categorization system based on?
It’s based entirely on your own business documents. Chatref ingests your style definitions, product hierarchies, and any internal rules you set - so the grouping is yours, not ours. The AI simply respects and applies your choices.