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How do I set up my accounting software for multi-currency support?

Chatref Team3 min read / Updated June 17, 2026

To enable multi-currency in your accounting software, first activate the feature in settings, then add the currencies you work with, set default exchange rates or connect an automated feed, and finally assign the appropriate currency to each customer, vendor, or account. Always test with a small transaction to confirm conversion and posting.

Activating multi-currency in your workspace

Most accounting platforms include a toggle to turn on multi-currency support. Navigate to company settings, select currencies or international features, and enable the multi-currency option. Some systems require you to confirm your home currency before proceeding. If your software supports Chatref workspaces, you can isolate a team for finance approvals and track configuration changes per workspace.

Adding the currencies you need

Once activation is complete, go to the currencies list and add each foreign currency you intend to use. Define a three-letter ISO code, symbol, and display format. For software that supports Chatref ai-agents, you can simply ask the agent: “Add EUR and GBP to my currency list,” and it will execute the change through a custom-action, grounded in your company’s setup docs.

Setting exchange rates

Define the default exchange rate for each added currency. Choose between manual entry, a daily fixed rate, or a live feed from a provider if the software supports it. Using Chatref’s custom-actions, you can trigger a command to pull rates from a connected service and update them automatically, with every rate change logged in your knowledge-base for audit.

Assigning currencies to transactions, customers, and accounts

After setup, assign a default currency to each customer or vendor record, and to each bank, credit card, or cash account. When you create a transaction, the system will propose the assigned currency and calculate the local equivalent based on your rates. With Chatref’s ai-agents, you can retrieve multi-currency transaction instructions from your own docs, and the agent will walk you through the entries without guesses.

FAQ

How to add multiple currencies in accounting software?

First, enable multi-currency in the company settings. Then visit the currency list, select “add currency,” enter the ISO code and display preferences, and save. Repeat for each currency. If your software integrates with Chatref, you can ask the agent to bulk-add currencies and it will perform the action using a connected custom-action.

What are the steps to enable multi-currency support?

  1. Navigate to Company Settings > Currencies or Multi-Currency.
  2. Toggle multi-currency on, confirm your home currency.
  3. Add foreign currencies: specify codes, symbols, and decimal handling.
  4. Set exchange rates (manual, fixed, or live feed).
  5. Assign currencies to vendors, customers, and accounts. In a Chatref workspace, your team can follow these steps while the ai-agent answers questions from your internal knowledge-base.

Can I handle international transactions with my accounting software?

Yes. Once multi-currency is enabled, open an invoice, bill, or journal entry, choose the foreign currency, enter the amount, and the system converts it to the home currency using your preset exchange rate. You can later run revaluation or gain/loss reports. Chatref’s ai-agents can help you post international transactions by referencing your own accounting procedures stored in the knowledge-base.

How do I set exchange rates for different currencies?

In the currency settings, find the exchange rate field for each currency pair. Enter a manual rate, schedule daily rates, or integrate an automated feed. To update rates via Chatref, configure a custom-action that triggers a rate update, and your team can instruct the agent to “fetch today’s rates” from your predefined endpoint.

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