Integration
How do I integrate Chatref with my music store website?
To integrate Chatref with your music store, upload your product catalogs, shipping policies, and FAQ pages so the AI learns your inventory. Then drop the widget snippet into your site header and customize the chat bubble’s colors and logo to match your store design. Once live, shoppers get instant, accurate answers grounded in your own content.
Prepare your music store’s content
Chatref answers only from the information you provide. Upload your instrument descriptions, tablature guides, return policies, sizing charts, and any other documents shoppers commonly ask about. Supported sources include PDFs, URLs, sitemaps, and plain text. The AI will ground every response in this material - no guessing and no pulling facts from the open web.
Embed the Chatref widget
From your Chatref dashboard, copy the widget snippet. Paste it once into the <head> or right before </body> of your store’s template. Make sure your store’s domain is allowlisted in Chatref (you do this in the same dashboard). The widget appears as a chat bubble on every page where you included the code. No plugins or additional scripts are needed.
Customize the widget for your brand
A music store sells more when the experience feels on-brand. In Chatref, you can set the widget’s primary color to your shop’s palette and upload your logo to replace the default icon. Adjust the bubble position - bottom-right or bottom-left - to fit your layout. These changes take effect instantly, and they apply to all conversations without touching code again.
Go live and let AI handle customer questions
Once the widget is live, visitors can click to ask about guitar models, lesson bundles, order tracking, or anything else in your uploaded content. Chatref pulls the relevant information and replies in a natural, conversational tone. You can review all conversations later in your shared inbox and see what shoppers are asking most - turn those insights into better product pages and fewer support emails.
FAQ
What websites can I add Chatref to?
Any website where you can edit HTML or JavaScript. Shopify, WordPress, Squarespace, Wix, and fully custom-built sites all work. You just need to paste the snippet and allowlist the domain.
How does the Chatref widget work on my site?
The widget adds a chat bubble that opens a conversation panel. When a shopper asks a question, Chatref searches only your uploaded content and returns a direct, grounded answer - no internet search, no hallucinated information. You don’t need to write scripts or predefine question-and-answer pairs.
Can I customize the Chatref widget to match my store’s design?
Yes. Change the primary color, upload your store logo, and decide where the bubble sits on the screen. These branding options are included on every account and visible immediately, so the widget blends into your store without feeling like a third-party tool.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.