How does pay-as-you-go pricing work for Legal Server?

Legal Server’s pricing is built around actual usage, not arbitrary seat counts. Each AI response costs a small amount of prepaid credit, deducted from your account balance. When your team is quiet, your costs are zero. This means legal software costs track casework volume, not headcount, and you never pay for idle months. The $50 free credit never expires, so government legal payg teams can test the full platform without risk before topping up.

There are no feature gates or add-ons to compromise case management pricing. On any account you get:

• Knowledge-base - The agent answers strictly from your uploaded case files, rulings, and practice guides, eliminating guesswork.
• Shared-inbox - When a human needs to step in, they pick up the exact thread with full context already visible.
• Insights - Automated tagging and digest emails show what legal questions are most common, helping you refine self-help materials. No extra charges for more bots, custom branding, or lead capture. Everything is unlocked.

Because billing is per response, government legal teams can align spend directly with workloads. To stay in control:

• Review the insights dashboard regularly to spot high-frequency topics and improve your knowledge-base, reducing repeat queries.
• Use the shared-inbox only for complex or privileged conversations, letting the AI handle routine requests.
• Top up credit in small increments; there are no annual contracts or minimum commitments. This approach flattens traditional legal software costs that balloon with every new user license.

A pay-as-you-go model eliminates the friction of adding or removing team members. Every practitioner can access the same full-featured AI agent without per-seat fees. As caseloads rise, you simply use more responses; when they fall, costs drop accordingly. This elasticity is particularly valuable for public-sector legal departments that must absorb budget cycles or sudden mandate changes, making government legal payg a fiscally prudent alternative to locked-in subscription plans.

What are the benefits of pay-as-you-go pricing for Legal Server?

You pay only for actual AI usage, not for user seats or time. There are no monthly fees, no 14-day data deletion, and your $50 free credit never expires. All features - knowledge-base, shared inbox, insights - come standard, so you get a full legal AI suite while staying in control of costs.

How do I manage costs with pay-as-you-go pricing?

Monitor usage through the insights dashboard, which highlights question volume and common topics. Refine your knowledge-base to reduce repeat queries, lean on the AI for routine matters, and top up credit only when you need it. Since there are no minimums, you can pause spending entirely during slow periods.

What features are included in the pay-as-you-go plan?

Every account includes unlimited AI agents, document-grounded knowledge-base responses, a shared inbox for human handoffs, lead capture, conversation insights, and custom branding. There are no feature paywalls and no per-bot fees.

How do I upgrade or downgrade my Legal Server subscription?

Legal Server uses a pure pay-as-you-go model with no subscription tiers. There’s nothing to upgrade or downgrade. All features are always available. When your prepaid balance runs low, simply add more credit through your account; you’ll never lose access to data or configurations.