Website Chatbot › Automated Website Chatbot
Website Chatbot for Automated Website Support
Turn every website visitor into a happy customer – 24/7. AI answers instantly from your own docs and hands off to humans with full context when needed.
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THE PROBLEM
Your support queue is drowning in repeat questions
Customers ask the same things over and over – and every ticket lands in your team’s lap before they can focus on real work.
Repeat questions pile up
Your inbox fills with the same basic questions again and again – wasting time you could spend on bigger problems.
Onboarding drags for new users
New customers get stuck during setup and ping support instead of finding answers on their own.
Global customers wait for replies
After-hours questions sit unanswered until morning – even though someone could solve them right now.
Insights stay buried in old tickets
You never spot patterns because every question gets handled in a separate thread instead of one place.
HOW CHATREF DOES IT
Stop losing leads to after-hours questions
Let an AI chatbot answer exactly what your docs say – 24/7 – and hand off to humans only when needed.
Add your help docs and site pages
Upload your content once – the AI learns from it and answers in your brand’s voice.
Drop the widget on your site
Paste a single line of code – no coding, no extra tools, and it just works.
Let AI resolve chats automatically
Visitors get instant answers – even when your team sleeps – cutting repeat tickets.
Hand off with full context when needed
Humans see chat history and your docs side-by-side – no context lost, no extra tabs.
IN ACTION
Answer visitors 24/7 – even when your team sleeps
How do I reset my password if I’m locked out?
Type your email in the chat – the bot will send a one-click reset link right away. No waiting for office hours.
Where do I find the API docs?
Ask the chat widget for API docs – it pulls the latest from your help center and drops the exact link in the chat.
Can I upgrade my plan from inside the app?
Yes. Just type upgrade plan – the bot walks you through the steps and opens the billing page for you.
What’s the fastest way to talk to a human?
Say I need help – the bot hands off your full chat history to a real agent with one click.
UNDER THE HOOD
Turn website chats into fewer repeat tickets – 24/7
AI answers from your own help docs
No made-up answers – pulls only from your guides, files and site so visitors get real solutions.
Hands off to humans with full chat history
Agents see every step before they jump in – no asking customers to repeat themselves.
Captures warm leads while answering questions
Turns curious visitors into sales-ready contacts without extra forms or pop-ups.
One agent covers chats, email and messages
No juggling tools – support teams handle every channel from one shared inbox.
Works in every language and time zone
Answers global visitors instantly, even when your team is offline.
Tells you what to fix next from chat data
Spots gaps in your docs and flags the questions that still need human help.
FAQ
Questions, answered.
What does an automated chatbot do on my website?
It answers visitors 24/7 using only your own help docs and guides – no guesswork. When it can’t resolve an issue, it hands off to a human with full context.
How does it know what to say?
It pulls answers straight from your content – help pages, guides, files – so it never makes things up. Results depend on the quality of your content.
Can it handle questions outside my docs?
No. It sticks to your content only, which keeps answers accurate and avoids wrong advice.
Does it work in other languages?
Yes – it reads your content and answers in any language you’ve documented, so you cover every region from one set of help docs.
What happens if it can’t answer a question?
It flags the chat for your team with the exact context, so humans jump in without asking the customer to repeat themselves.
Can it capture leads while chatting?
Yes – it spots warm leads during conversations and hands them off to your CRM or sales queue automatically.
Do I need to train it or write new scripts?
No. Just drop in your existing help docs, guides, or site content – it starts answering right away.
GET STARTED
Stop leaving visitors waiting – chat 24/7 with your own content
Drop in the widget now and let AI answer instantly – no credit card needed to start.