Free tool
Auto-Reply & Away Message Generator
Generate concise auto-replies that set expectations and capture contact info.
Free · No sign up · Powered by Chatref
Your auto-replies will appear here
Pick a channel and situation, then generate ready-to-send replies.
Why Chatref
Why send an away message when you could send the actual answer?
This tool writes clean auto-replies for after-hours, busy, holiday, and vacation across every channel. But an away message only sets expectations – the customer still has to wait, and many won't. Chatref answers the moment you're offline, pulling from your own site, with cited responses and human handoff when a conversation needs one.
Start free with $50 creditEvery channel and situation
Answers, not just delays
24/7 with human handoff
Live in about a minute
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Is the Auto-Reply Generator free?
Yes. It's completely free and needs no sign up or credit card. Pick a channel and situation, and you get ready-to-send auto-replies.
What should an away message say?
A good away message does three things: sets a clear expectation for when you'll reply, tells the person what to do next, and keeps the door open. The generator handles after-hours, busy, holiday, and vacation across chat, email, SMS, and social.
Why do people still leave after an auto-reply?
Because an away message buys time – it doesn't answer the question. Many visitors won't wait. That's why Chatref answers the moment you're offline, pulling from your own site so people get a real answer instead of a "we'll be back" note.
Can I answer customers when I'm away, not just acknowledge them?
Yes – that's Chatref. It replies 24/7 from your site and docs with cited answers and hands off to a human when needed, pay-as-you-go with $50 in free credit.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
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