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Feature · Multilingual

Help customers in their own language.

Reach more people without more work. Your agent can answer in up to 11 languages.

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Why it matters

The problem this solves.

The challenge

Your customers do not all speak the same language.

What goes wrong

English-only support shuts out people and costs you sales abroad.

The Chatref way

Set your agent's language and it helps customers in theirs, automatically.

More reachLocal feelNo extra agentsSet in seconds

How it works

Simple, start to finish.

Fig. 1 · Speaking their language – how one agent helps people in many languages

You pick the languages you serve. A customer writes in their own language. Your agent understands and answers back in the same language, so the chat feels local.

What you get

A local feel, everywhere.

Fig. 2 · Multilingual – what you get at a glance

With Multilingual you get: 11 languages, Uses your content, Set per agent, No extra hires.

11 languages

English, Spanish, French, German, Arabic, Hindi, and more.

Uses your content

Answers stay true to your business.

Learn more

Set per agent

Match each agent to its audience.

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No extra hires

One agent serves many regions.

FAQ

Questions, answered.

Still not sure? Talk to our team.

How many languages are supported?

Up to 11, including Spanish, French, German, Arabic, Chinese, and Hindi.

Do I have to translate my content?

No. Your agent works from your content and answers in the chosen language.

How do I set the language?

Pick it in your agent's settings. It takes seconds.

Can one agent handle many languages?

Yes. It can understand and reply in the language a customer uses.

Will answers still match my business?

Yes. They come from your content, just in another language.

Is it accurate?

It is built for natural, everyday replies in each language.

Can I have different agents per region?

Yes. Set each agent to the language its audience speaks.

Does this cost more?

It works like any other answer, using your prepaid credits.

Can a visitor switch language?

Yes. Your agent follows the language a visitor writes in.

Do I need content for each language?

No. One set of content works across the languages you serve.

Explore more

Works better together.

AI Agents

Your own AI assistant, trained on your business.

Customization

Make the chat match your brand, no code.

Popular with

SaaS teams

Welcome customers from everywhere.

Turn on more languages and reach a wider world.

Start for freeTalk to an expert

Curious about cost? See our plans.