Where can I find help for family law software?

The built-in AI agent, powered by your software’s own documentation, is available 24/7 right inside the interface. Ask it anything, from “How do I generate a modification pleading?” to “Where is the client communication log?” The agent answers in plain language, pulling accurate steps from the official guides—no guesswork, no waiting for business hours. It’s often the fastest path to family law software help for common workflows.

When you need a real person, the shared inbox puts you in direct contact with our support team. Unlike a traditional ticket system, the shared inbox lives inside the same chat window, so the human agent sees your entire conversation history and any documents you’ve already discussed. There’s no need to repeat yourself—just type your question, and a specialist will respond during support hours. It’s software assistance with full context.

The help center contains a comprehensive knowledge base of searchable articles, step-by-step guides, and troubleshooting tips. Whether you’re setting up court forms, configuring time tracking, or migrating data, you’ll find clearly written resources that walk you through each task. The knowledge base is regularly updated with new content based on the questions that users like you ask most often.

For visual learners, we offer a library of short tutorial videos covering the software’s core features. These demos show you exactly how to complete key tasks, from adding a new client to generating reports. You can access the video library directly from the help center or from within the AI agent’s suggested resources. New videos are added as features evolve and as feedback from the shared inbox highlights common sticking points.

How do I contact customer support?
Open the chat widget inside your software, describe your issue, and a human agent from our shared inbox will reply during business hours. The AI agent can also escalate a conversation to support if it cannot resolve your question.

Are there tutorial videos available?
Yes, a growing library of tutorial videos is available in the help center and is often linked by the AI agent when you ask how to perform a specific task. These cover everything from initial setup to advanced workflows.

Is there a community forum for users?
We do not currently host a public community forum. However, the combination of the AI agent, the knowledge base, and the shared inbox provides multiple channels for family law software help. Many common questions are answered instantly by the agent, and you can always reach our team for personalized assistance.