Can Chatref handle immigration support across multiple channels?

Chatref’s omnichannel capability keeps all client conversations in one place, no matter where they start. A client asking about an E‑2 visa on your website can later follow up by email, and the same thread continues—your immigration AI agent remembers the entire context. That’s real multi‑channel immigration support without the copy‑paste.

Add immigration chat omnichannel to your site in minutes with Chatref’s website widget. Drop one snippet on your law firm’s pages, and a branded chat bubble appears, answering questions grounded solely in your immigration documents—no guessing, no web hallucinations. The widget captures leads so you never lose a potential client.

Chatref across platforms is simple: you build your immigration agent once, train it on your practice’s PDFs, USCIS guides, and intake checklists, then turn on the channels your clients actually use. The website widget handles site visitors, while Slack streamlines internal triage and WhatsApp covers mobile inquiries. All chats feed into the shared inbox, giving your team full visibility for human handoff when needed—true law firm chat integration without tool sprawl.

Does Chatref work on mobile?
Yes. The website widget is fully responsive, instantly adapting to any screen size. Clients can also reach you through WhatsApp via the omnichannel feature, and you or your team can monitor and reply from any device, anywhere.

Can clients reach me through Facebook Messenger?
At the moment Chatref’s omnichannel channels are web, email, Slack, and WhatsApp. Facebook Messenger isn’t available directly, but you can still serve clients across those other channels with a single, unified agent.

How to set up Chatref on my website?
Sign up for free at chatref.ai (no credit card required), upload your immigration content (PDFs, URLs, sitemaps), and train your agent. Then copy the widget snippet from the dashboard and paste it into your site’s HTML—it goes live instantly.