How can I integrate Chatref with my beauty store website?

Upload your PDFs, point Chatref at your website sitemap, or paste key URLs — product pages, return policies, ingredient lists, and size guides all work. The AI agent learns only from what you provide, so answers always reflect your actual brand voice, not generic beauty industry guesses. Start small and refine as you see what shoppers ask.

Build one agent or many — a single agent can handle both pre-purchase questions (“Which serum for sensitive skin?”) and post-purchase support (“Where’s my order?”). Define a welcome message, set the agent’s tone (friendly and beauty-savvy works well), and pick a primary color that matches your logo. Every plan includes unlimited agents, so you can create separate bots for skincare, makeup, and checkout help if needed.

Once your agent is ready, copy a single JavaScript snippet and paste it just before the closing </body> tag of your Shopify store, WooCommerce theme, or custom-built site. The widget appears as a floating chat icon that shoppers see on every page. It’s origin-allowlisted to your domain, keeps your branding, and loads fast. Shoppers get answers without leaving the product they’re viewing.

Make the widget truly useful by connecting it to your everyday workflows. Chatref’s custom actions let the agent collect details and trigger real tasks:

• Ask for an order number and check shipment status from your carrier.
• Gather skin concerns and book a virtual consultation.
• Capture email and interest for a new product waitlist. The agent handles the back-and-forth and logs everything in your shared inbox, so your team can step in whenever a human touch is needed.

What are the steps to integrate Chatref with my beauty store website?

1. Sign up at app.chatref.ai and claim your $50 free credit (no card required).
2. Upload your beauty store’s content: product pages, returns policy, FAQ, and any training PDFs.
3. Create an AI agent, choose a brand color and welcome message, then test it in the playground.
4. Copy the widget snippet and paste it into your site’s theme files.
5. Add any custom actions for order lookups, appointment bookings, or lead capture.
   Your widget will appear on every page, answering shopper questions grounded in your own content.

How can I add a chat widget to my beauty boutique’s site for better customer support?
From your Chatref dashboard, navigate to the agent’s “Widget” tab. Copy the embed code and place it just before </body> in your site’s main template or Shopify theme.liquid file. The widget shows as a branded chat bubble. Shoppers click it and immediately get answers from your own product info, not a generic bot. The AI agent handles routine questions and your team can watch and take over any conversation from the shared inbox.