How do I set up multilingual support for bankruptcy clients?

Add your translated bankruptcy guides, court resources, and intake documents directly into Chatref. The platform builds a single AI agent that draws answers from your own content in the language the client is using. You do not need to create separate bots for Spanish, English, or any other language—one agent handles them all.

What to upload

• PDFs or text files of translated FAQ sheets, means-test explanations, and chapter 7/13 overviews.
• Your website’s multilingual pages via URL or sitemap.
• Any plain-text translations of intake instructions or local court policies.

Once your content is trained, copy a single line of code and paste it into your firm’s website. The chat widget appears on every page where your bankruptcy clients need help. The widget respects your site’s origin allowlist, so it loads only on domains you own.

When a client opens the widget, Chatref automatically serves the correct language based on their browser settings or page locale. No manual language selector is required—the agent just works in the user’s language if you have trained content in that language.

Every Chatref agent comes with full branding controls. You can set your firm’s logo, primary color, and agent name across all languages from a single dashboard. The same agent answers in multiple languages, and the branding stays consistent regardless of the chat language.

You can also enable lead capture to collect client details right in the chat—helpful for intake or consultation scheduling—and review all conversations in the shared inbox, where a human can step in if a question needs personal attention.

Because the agent answers from your own bankruptcy content, it handles common multilingual queries—like “What assets are exempt in Chapter 7?” or “¿Cuánto dura la bancarrota?”—24/7. Your team only needs to intervene for complex cases. The agent is grounded in your firm’s specific advice, not generic internet results, so clients get accurate guidance in their language every time.

How can I provide support in different languages for bankruptcy clients?

You train a single Chatref agent on your bankruptcy content in each language you support. The agent automatically answers clients in their language based on their browser or page locale. There is no need to build separate bots or install language packs—add your translated documents, and the agent resolves questions in up to 11 languages from the same set of training materials.

What languages are supported by bankruptcy software?

Chatref routes conversations to models that can handle up to 11 languages, including the most common non-English languages used in U.S. bankruptcy practices (Spanish, Vietnamese, Chinese, Korean, Tagalog, and others). The exact languages available depend on the underlying AI models, but you do not need special bankruptcy-software localization—your translated content is what matters.

Can I offer multilingual support without hiring translators?

Yes, if you already have translated legal content. Chatref works with the documents you already possess. If your firm already produces Spanish-language means tests or Portuguese discharge explanations, simply upload them. The agent uses those documents to answer questions directly—no extra translation work required. If you lack translated materials, you will need to create or license them, but the platform does not force you to hire translators to set up the support system.