What can I do with the neobank mobile app?

Your mobile banking dashboard gives you a complete view of all your accounts in one place. You can:

• Check real-time balances and pending transactions
• View up to 24 months of transaction history with search and filters
• Freeze or unfreeze a card instantly
• Set up and manage recurring transfers and bill payments
• Download statements as PDFs

Every core banking operation is just a few taps away, without needing to visit a branch.

The app turns your phone into a deposit slip. Tap Deposit Check, take a photo of the front and back, confirm the amount, and submit. Mobile check deposit is available 24/7, with funds typically available the next business day.

To send money, link an external account or use your debit card. Transfers to other neobank accounts are instant. You can also schedule one-time or recurring payments to payees you add from your contact list.

Built-in spending tools help you stay in control. The app automatically categorizes transactions and shows you where your money goes. You can:

• Set monthly spending budgets per category
• Receive alerts when you’re close to a budget cap
• View spending trends over time with simple charts
• Export transactions to CSV for your own analysis

These features turn your transaction history into actionable insights, so you can adjust habits without leaving the app.

The neobank mobile app includes a smart assistant that can answer your questions and take action for you. Just type or speak - the AI agent is grounded in your account information and the bank’s own help resources, so it won’t make things up.

It resolves many everyday requests automatically, such as:

• Answering FAQs about fees, limits, or product features
• Performing custom actions - like updating your address, resetting your online banking PIN, replacing a damaged card, or requesting a transaction dispute - all inside the chat

If the assistant can’t complete a request, it hands over to a live support agent with full context, so you never have to repeat yourself. This means you get answers faster and routine tasks are handled without a phone call.

Can I deposit checks using the mobile app?

Yes. Tap Deposit Check from the main menu, endorse the check, take clear photos of the front and back, and confirm the amount. Most deposits are available within one business day. Daily and monthly limits apply and are shown in the app before you submit.

How do I view my transaction history?

Open the app and tap the Transactions tab on the home screen. You can scroll by date or use the filter to narrow by amount, merchant, or category. Tap any transaction to see details, including the running balance and location if available. You can also export your history from this screen.