How does the pay-as-you-go plan work for green product stores?

Instead of a subscription, you keep a prepaid balance. Every time a customer asks your AI agent a question, the response deducts a small number of coins based on complexity - typically 1 to 5 coins per answer. The more your store uses the chatbot, the more value you get; the less you use it, the less you spend. There are no per-seat fees, no extra charges for adding more bots, and credits never expire. Because all Chatref accounts include unlimited agents, training documents, lead capture, and custom branding, eco-conscious stores get the full toolset from day one, even while spending only on actual conversations.

Green product sales often see seasonal spikes - around Earth Day, holiday gift guides, or product restocks. With a pay-as-you-go system, your support spend naturally follows those peaks. You top up your balance before a busy season and let it rest during slow months without paying for unused capacity. This flexible, just-in-time spend mirrors sustainable inventory and resource management: use only what you need, when you need it, and avoid waste.

Set a total prepaid amount that matches your store's expected query volume, then monitor consumption in the Chatref dashboard. If chat volume rises unexpectedly, you can top up in minutes; if it drops, you simply spend less. There is no forced commitment, no minimum monthly charge, and no hidden per-feature upsells. Eco-friendly businesses appreciate that Chatref charges the same transparent rate for every response - regardless of whether the answer covers shipping policy, product ingredients, or how to recycle packaging.

Start with your $50 free credit - no credit card needed. Upload your store's documents, product pages, and FAQs, and Chatref builds an AI agent trained on that material. Drop the embed code on your Shopify store or custom site, and you instantly have a support layer that answers grounded, accurate responses. Only real conversations consume your balance, so you can test the system, train the bot, and see results risk-free while keeping costs tightly aligned with your sustainable business goals.

• What are the benefits of pay-as-you-go for green product stores?
  Pay-as-you-go eliminates idle costs. You pay only when a customer chats, not during quiet periods. Credits never expire, and all premium features - unlimited bots, lead capture, custom branding - come included with no extra fees. This model mirrors the environmental principle of consuming only what's needed, making it a natural fit for sustainable brands.

• How can I manage costs with eco-friendly chat plans?
  Top up a prepaid balance based on your forecasted support volume. As queries come in, you see exactly how many coins each response uses. The dashboard lets you track spend, and you can adjust your top-up amount anytime. Since you're never locked into a recurring bill, you stay in full control of your chatbot budget.

• What pricing options do sustainable businesses have?
  Chatref offers one straightforward option: pay-as-you-go. There are no tiered subscriptions, no per-bot fees, and no add-ons - every feature is included from the start. New accounts receive $50 in free credit to trial the platform at zero risk. After that, you simply add funds to your balance and continue using the service at per-response rates that scale with real demand.