How do I set up Chatref for my sports equipment store?

Go to https://app.chatref.ai and open your account. You get $50 in free credit immediately—no credit card needed, and credit never expires. Every account includes unlimited agents, unlimited training documents, the embeddable widget, and the shared inbox. You pay only for the chatbot responses you actually use (1–5 coins apiece, drawn from your prepaid balance); there are no monthly plans, no per‑bot fees, and no cost when your store is idle.

Add the content your customers ask about most. Upload PDFs (sizing charts, warranty booklets), point Chatref to pages on your Shopify store or a sitemap, or paste in plain text like your return policy and shipping details. The AI agent answers strictly from those materials—no guessing, no internet search. For a sports equipment store, make sure to include:

• Product specs (weight, dimensions, materials)
• Fit and compatibility notes (ski bindings, bike components)
• Care and maintenance instructions
• Seasonal availability and pre‑order rules
• Contact and store hours

You can create separate agents for different parts of your shop (e.g., one for bikes, one for winter gear) at no extra charge. Test every agent in the built‑in playground before you go live.

Copy one snippet from your Chatref dashboard and paste it into your website’s header or theme code. The widget is origin‑allowlisted so it only runs on your domain. Place it anywhere you want instant, grounded help—on product pages, the cart, or a dedicated FAQ section. There’s nothing else to install or configure; the widget updates automatically when you update your training content.

The shared inbox shows every conversation in real time. When a shopper asks a question that needs a human—like a custom fit for a hockey helmet or a bulk order quote—your team can jump into the same thread with full context and continue the conversation. No messages are lost, and you never start from scratch. Use the inbox to track common issues and refine your agent’s training over time.

• Feed the agent your top‑selling items’ manuals and spec sheets first; this covers the bulk of pre‑purchase questions.
• Enable lead capture in the widget settings so Chatref collects contact details from shoppers browsing high‑value items, then hand off to the shared inbox.
• If you run seasonal clearance, add temporary pages or PDFs and your agent will start answering from them instantly.
• Test with real customer queries in the playground to confirm the agent pulls the right specs and policies every time.

How to set up Chatref for my store?

Create a free account at https://app.chatref.ai, upload your sports equipment documents (PDFs, website pages, or text), train one or more AI agents, then embed the widget snippet on your site. Use the shared inbox to step into conversations when a human is needed. No credit card is required to start; your $50 free credit begins immediately.

Chatref installation steps

1. Sign up and open your dashboard.
2. Add training content under an agent (upload product catalogs, policies, sizing guides).
3. Test the agent in the playground.
4. Copy the widget snippet from the embed settings.
5. Paste the snippet into your store’s theme or header code, then verify the widget appears on your chosen pages.

Configuring Chatref

Configuration happens inside the Chatref dashboard. You can adjust your agent’s name, brand color, and greeting message. Under “Training” you add or remove the documents the AI pulls answers from; the agent retrains automatically. In “Widget” you choose which pages the widget loads on, turn lead capture on or off, and copy the installation snippet. The shared inbox is always active and requires no additional configuration.