How does the pay-as-you-go pricing work for used car dealer support?

Used car lots field constant questions – inventory checks, financing details, trade-in values, test drive bookings. With Chatref’s pay-as-you-go pricing model, you set up an AI agent trained on your inventory lists, pricing guides, and policies. The agent answers those questions automatically, and you pay only for the responses it delivers. There’s no monthly commitment, so your cost for used car support flexes with actual demand – you can ramp up during a weekend sale or seasonal promotion without adding fixed overhead.

Chatref’s AI agents resolve the repeat questions that eat up your team’s time: “Is the 2019 Civic still available?”, “What financing terms do you offer?”, “Can I schedule a test drive today?”. Responses stay grounded in your own business content – no guessing. When a chat needs a human touch (say, a complex trade-in appraisal or a custom finance request), the shared inbox lets your staff step into the same conversation with full context. You’re never paying for idle time, just the AI interactions that do the heavy lifting.

Your prepaid balance covers everything. Each response costs 1-5 coins based on complexity, and you top up only when you need more credit. When no customers are chatting, your cost is zero. All features are included – unlimited AI agents, unlimited training documents, the website widget, custom branding, and the shared inbox. There are no per-agent fees, no setup charges, and no annual contracts. It’s a cost-effective pricing model built for variable used car support, so your billing never outpaces your volume.

How are charges calculated for pay-as-you-go support?

Each chatbot response costs between 1 and 5 coins, depending on the AI model used, the response length, and the retrieval depth needed to ground the answer. Coins are drawn from your account’s prepaid balance. You can top up at any time, and the free $50 credit lets you test the service before adding funds.

Can I set spending limits for my account?

Yes, the prepaid model works as a natural budget cap. Add only the credit you want to spend, and the account pauses when the balance hits zero – no automatic overages. You stay in control of your used car support spend and can monitor usage from the dashboard.

Are there any hidden fees with pay-as-you-go pricing?

No. There are no setup fees, no monthly minimums, no per-agent charges, and no extra costs for advanced features like the shared inbox, lead capture, or custom branding. You pay only for the AI responses your agents give, and all features are included on every account.