Website Chatbot › Website Chatbot Services
Website chatbot for website support
Turn your help docs into 24/7 answers that resolve tickets before they reach your queue – no coding, no guesswork.
Featured on
THE PROBLEM
Your support queue is drowning in repeat questions
Your inbox is buried under the same questions over and over – and every ticket costs time you don’t have to grow the product.
Same questions every day
Customers ask the same things you’ve already answered – wasting hours you could spend on the product.
Support can’t keep up
New features ship and questions pile up – but your team stays flat and the queue never shrinks.
Onboarding drags too long
Users get stuck on basics and churn before they see value – and you’re still the only one who can unblock them.
You’re always on call
Even nights and weekends – your phone dings for problems you’ve solved a hundred times before.
HOW CHATREF DOES IT
Add AI chat to your site in minutes – no coding
Turn your help docs and guides into instant answers. Visitors get help 24/7 – your team sees only the chats that need a human. Free to start.
Upload your content
Drop in your help center, guides, or site pages. We turn them into answers that sound like your brand.
Add one line of code
Paste the snippet into your site. The chat widget appears instantly – no design work needed.
AI answers from your docs
Customers ask questions – the bot replies with your exact words, never guesses.
Humans step in when needed
Complex issues flip to your team with full chat history. No duplicate work, no frustrated users.
IN ACTION
Turn your website into a 24/7 support agent
How do I add a chatbot to my website?
Drop a small code snippet on your site – the AI answers from your own help docs and guides in your brand’s voice.
Can the chatbot answer questions about my product?
Yes – feed it your docs, guides, and site content. It only uses what you provide so it never guesses or links to dead pages.
What happens if the chatbot can’t answer?
It hands off to your human team with the full chat history so support picks up exactly where the AI left off.
Does it work outside business hours?
Yes – it runs 24/7 in every language you add, so customers get instant answers even when your team sleeps.
UNDER THE HOOD
Turn your help docs into instant answers – no coding
Answers from your own content
Customers get exact help from your guides, docs, and site – no guesswork or made-up replies.
AI handles the repeats, humans handle the rest
Deflect repeat questions before they hit your queue – your team sees only what needs a person.
One widget, every page, every language
Drop in one snippet – AI answers 24/7 in any language your docs cover, no extra setup.
Leads captured, tagged, ready to close
Warm leads pop into your CRM with full chat context – know who asked what before you reply.
Fix what’s broken before customers ask
Weekly emails show what’s missing in your docs – turn questions into better guides.
FAQ
Questions, answered.
How do I add a chatbot to my website?
Drop a single snippet into your site – no coding. The AI answers from your own help docs and guides in your brand’s voice.
Is it legal to run bots on websites?
Yes – as long as the bot follows the site’s terms and doesn’t scrape private data. Ours only uses your published content.
Can I try a free AI chat support for my website?
Start with a free, self-serve trial. The AI handles chats from your docs; humans step in only when needed.
How does the AI know my answers?
Feed it your help center, guides, and site pages – it learns your voice and facts, then answers customers from that content.
Will the chatbot deflect repeat support tickets?
It answers common questions from your docs so fewer tickets reach your team – results depend on your content.
Can the chatbot hand off to a human with full context?
Yes – when the AI can’t resolve an issue, it transfers the chat to your team with the full conversation history intact.
GET STARTED
Turn your website content into a 24/7 chatbot – free to start
Upload your docs and drop in one snippet; AI answers from your content and captures leads automatically.