Free tool
AI Conversation Analyzer
Paste a chat or call transcript and get a summary, sentiment, issues and CSAT risk.
Free · No sign up · Powered by Chatref
Your analysis will appear here
Paste a transcript, then read the summary and signals.
Why Chatref
Why read transcripts after the fact when AI can handle the conversation live?
This tool turns one transcript into a summary, sentiment and next steps. Chatref works upstream of that: it answers every visitor in real time from your own site and docs, with cited replies and an honest "I don't know" when the answer isn't there. The hard conversations get handed to a human automatically, so nothing slips. Live in about a minute.
Start free with $50 creditSummary, sentiment, CSAT risk
Spot unresolved issues fast
Answer conversations live
Human handoff when needed
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Is the Conversation Analyzer free?
Yes. It's completely free and needs no sign up or credit card. Paste a chat or call transcript and get a summary, sentiment, issues, CSAT risk and follow-ups.
What does it tell me about a conversation?
It returns a short summary, the overall sentiment, any unresolved issues, a resolution status, a CSAT risk level, and concrete follow-up actions – so you can triage a transcript in seconds instead of reading it line by line.
Can this scale to every conversation we have?
Reading transcripts one at a time doesn't scale. Chatref handles the conversations themselves – it answers visitors live from your own content, flags the ones a human should take, and keeps a record you can learn from.
How is Chatref different from analyzing transcripts after the fact?
Analysis happens after the customer has left. Chatref is there during the conversation – grounded, cited answers 24/7 with human handoff, pay-as-you-go with $50 in free credit.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
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