24-7 support for flash sales – no extra staff
Chatref answers customer questions instantly from your own content. Close more sales with instant help – even during high-traffic events.
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Why it matters
The problem this solves.
Peak hour gaps
Customers can’t get help during flash sales, leading to abandoned carts.
Team overload
Support teams drown in repetitive questions during flash sales.
Trust issues
Shoppers doubt flash sale legitimacy without instant support.
Stressful scaling
Keeping up with time-sensitive sales inquiries is stressful.
The Chatref solution
AI-powered support for flash sales.
AI handles customer questions instantly, 24-7. Human agents step in for complex issues with full chat history – no per-seat fees
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Real teams handle flash sales without hiring
How top shops keep customers moving with instant answers during traffic spikes
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
During our Black Friday sale, Chatref handled 10x more customer inquiries than usual – without adding staff. Shoppers got instant answers, and our team focused on high-value tasks.
Chatref gives shoppers instant answers any time of day. Even during peak traffic, every question gets resolved in real time.
of import questions answered before they reach the team
Our customers trust us more because Chatref provides fast, reliable support. Browsers turn into buyers when they get help right away.
Won’t customers still prefer human support?
Chatref handles 90% of questions instantly – so humans only deal with complex issues. Customers get fast answers in your brand’s voice.
What if the AI gives wrong information?
Chatref only answers from your own content – so it won’t make things up. You control what’s accurate.
Is this just another chatbot that frustrates customers?
Chatref resolves issues – not just deflects them. If a human is needed, the handoff is seamless with full context.
How do we handle support across different time zones?
Chatref works 24-7 – so you cover every region and hour from one set of content.
Won’t importing old content just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.
Give shoppers instant help during flash sales – free
Start for free and let AI answer questions from your own content, so you close more sales.
Part of Chatref for Chatref for Flash Sale Stores · E-commerce hub · pricing.