Connect customers to your nearest store
Turn location questions into sales – powered by your own store data. No more missed opportunities from customers who can't find you.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic support questions over and over.
Slow onboarding
Customers can’t find the exact next step in your help docs and give up.
Support backlog
Your queue grows as your product does – keeping up feels impossible.
Lost leads
Questions go unanswered when your team is offline or busy.
The Chatref solution
Find stores fast – no search needed.
A customer wants to visit a store but can't find the address. They ask Chatref. AI pulls the exact location from your data and gives directions. No search, no wait – just instant answers 24/7.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own docs – no new training needed.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Health Supplement Stores hub.
Loved by support teams
Real teams cut location questions in half
How businesses keep customers moving with instant store info
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Customers instantly find the nearest store during chat – no more lost sales from wrong directions.
Our support team focuses on complex issues, not location questions. Chatref handles the rest.
of import questions answered before they reach the team
Accurate store info reduces customer frustration and increases foot traffic from easy finds.
Won't customers prefer calling for store locations?
Many customers prefer quick chat answers over phone calls. Chatref provides instant help – reducing wait times.
Is this just another map widget?
Chatref integrates location info into your support chat – no switching apps or confusion. Customers get help in one place.
What if our store data changes frequently?
Chatref syncs with your store data in real-time. Updates happen instantly across all channels.
Can't we just add a FAQ page for store locations?
FAQs don’t engage customers. Chatref proactively helps them find stores during conversation.
Won’t importing old content just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.
Find your customers faster – free start
Paste your store data and let AI guide shoppers to the nearest location instantly.
Part of Chatref for Chatref for Health Supplement Stores · E-commerce hub · pricing.