Convert cosmetic interest into booked consultations.

A visitor researching Botox or fillers is a warm lead — for about 90 seconds. Chatref engages them instantly, answers their questions, and captures their details before they leave your page.

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Why it matters

The problem this solves.

The challenge

Visitors browsing cosmetic procedure pages rarely call — they compare a few practices, then book with whoever answers first.

What it costs

Without a real-time response, warm cosmetic leads leave your site, find an alternative, and book there. The practice never even

The Chatref way

Chatref engages cosmetic visitors in real time, answers their procedure questions, and collects their details and preferred

More cosmetic consultations bookedLead details captured before exitProcedure interest identified upfrontNo cold follow-up calls needed

The Chatref solution

How Chatref captures cosmetic leads.

Fig. 1 · How Chatref captures cosmetic leads – from browsing visitor to booked consultation

Real questions

What Chatref answers here.

How much does Botox cost at your practice?

What filler do you use for lips?

How many sessions does laser hair removal take?

Can I book a consultation to talk about skin rejuvenation?

What is the downtime after a chemical peel?

Do you offer payment plans for cosmetic procedures?

Under the hood

The features that power it.

Lead Capture

Turn chats into contacts, captured for you.

AI Agents

Your own AI assistant, trained on your business.

Custom Actions

Let the chat collect info, link out, or do tasks.

Solve the next job too.

See all of them on the Dermatology Practices hub.

After-Hours Appointment Scheduling

Medical vs. Cosmetic Visit Routing

Cosmetic Procedure Aftercare Q&A

View all Dermatology Practices solutions

Loved by support teams

Dermatology practices converting cosmetic interest into consultations.

How practices use Chatref to turn procedure page visitors into booked appointments.

Our Botox page used to generate zero direct bookings. Now Chatref captures lead details from visitors and our front desk confirms the consultation the same day.

Northwind Analytics

Cosmetic visitors used to bounce after a quick read. Now Chatref answers their questions and captures their details before they leave.

Pinehook

It answers every filler and laser question from our own content. Patients arrive at the consultation already informed.

Cardinal CRM

54%

of cosmetic page visitors captured as qualified leads

We fill more cosmetic slots without a single extra cold call. Chatref does the initial qualification for us.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

What information does Chatref collect from cosmetic visitors?

Name, contact details, the procedure they are interested in, and their preferred timing — enough for your team to confirm a consultation without a lengthy back-and-forth.

Can it answer pricing questions?

Yes, if your practice publishes pricing. Chatref answers from your own content, so it only shares what you have approved.

Will it work on procedure-specific pages?

Yes — you can place the widget on any page and give it context about the procedure so it opens a relevant conversation with each visitor.

Can it book the consultation directly?

Yes — Chatref can present a booking link or capture details for a team follow-up, depending on your scheduling setup.

How quickly can we go live?

Minutes. Add your procedure content, set up the lead capture fields, drop the widget on your cosmetic pages, and Chatref starts working immediately.

Stop losing cosmetic leads to the back button.

Add your procedure content, drop in one snippet, and let Chatref turn every cosmetic page visit into a captured consultation — free to start.

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Part of Chatref for Dermatology Practices · Healthcare hub · pricing.