Turn your invoicing docs into an AI support agent
Chatref answers customer questions instantly, using only your own content – freeing your team to focus on complex cases.
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Why it matters
The problem this solves.
Repeat questions
Your team wastes time answering the same basic support questions.
Slow onboarding
New users get stuck in your docs and can’t find next steps.
Global support
Customers ask the same questions in different languages.
The Chatref solution
Scale invoicing support effortlessly.
Your invoicing docs hold the answers. AI turns them into instant support – no dead ends or guesswork. Customers get help fast, and your team focuses on high-value work.
Real questions
What Chatref answers here.
Auto-answer ‘How do I import contacts?’ instantly.
Explain pricing tiers in simple terms during chat.
Guide users through setup steps without leaving the conversation.
Capture leads when customers ask about premium features.
Under the hood
The features that power it.
Loved by support teams
Cut support volume with answers from your own content
See how teams deflect repeat questions and improve onboarding instantly.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our invoicing guide now handles 90% of setup questions. Customers complete onboarding faster – no waiting for our team.
Chatref walks users through troubleshooting with our exact steps. No more generic articles that don’t solve the problem.
of import questions answered before they reach the team
One set of content supports every region. Local teams no longer translate FAQs or handle overnight chats.
Won’t this confuse customers with another chat option?
Chatref fits into your existing email support flow. No extra steps for customers.
What if the AI gives wrong answers about invoicing?
Chatref only uses your own content. No made-up responses.
How do we handle sensitive invoicing data in chats?
Chatref follows your security rules. Human agents review flagged conversations.
Is this just another chatbot that sends article links?
Chatref resolves the whole question – no dead-end links.
How will this handle questions in different languages?
One AI agent covers every language – grounded in your English-first content.
What if a customer needs human help?
Seamless handoff to your team with full chat history and context.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Turn your docs into an AI support agent – free
Start for free. AI answers customer questions in your brand’s voice.
Part of Chatref for Invoicing Software · SaaS hub · pricing.