Scale support for your invoicing software
Chatref answers repeat questions from your docs – letting your team focus on what matters. Free up time as your product grows.
Featured on
Why it matters
The problem this solves.
Repeat support questions
Your team answers the same basic invoicing software questions over and over.
Slow onboarding
New users get stuck in your docs and can’t find next steps.
Global support
Customers ask the same questions in different languages.
The Chatref solution
Scale support without adding headcount.
Your team gets the same questions daily. AI answers instantly from your own content – no dead ends or guesswork. Customers get help fast, and your team focuses on what matters.
Real questions
What Chatref answers here.
'How do I import contacts?' answered instantly with steps.
Free user asks about paid plans – captured as a lead.
Tag chats by feature to spot trends in your CRM.
Handoff complex cases with full chat history.
Under the hood
The features that power it.
Loved by support teams
Scale support with answers that work
See how teams deflect repeat questions and onboard users faster.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our invoicing setup guide now walks users through every step in chat. Most finish without asking us – even after hours.
New users get instant answers about features from our own docs. Onboarding time dropped and our queue stayed light.
of import questions answered before they reach the team
One set of content handles every language. Questions don’t pile up overnight, and we didn’t add headcount.
Won’t this confuse customers with another chat option?
Chatref fits into your existing email support flow – no extra steps. Customers get instant answers in their inbox.
What if the AI gives wrong answers about our product?
Chatref only answers from your approved docs. No guesswork.
How do we handle sensitive data in chats?
Chatref follows your security policies. Human agents review flagged conversations.
Isn’t this just another chatbot that sends article links?
Chatref resolves issues in the chat – no dead-end links. If a human is needed, we hand off with full context.
How will this handle questions in different languages?
One AI agent covers every language – grounded in your English-first content.
What if a customer needs human help?
Seamless handoff to your team with full chat history and context.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Scale support with AI – free start
Turn your docs into an instant AI support agent that answers in your brand’s voice. Start for free.
Part of Chatref for Invoicing Software · SaaS hub · pricing.