Setup
What's the best way to onboard new database users quickly?
Onboarding new database users quickly comes down to giving them instant, accurate answers when they get stuck. Instead of waiting on a support ticket, point them at a knowledge base that resolves setup, permissions, and query questions on the spot. It turns days of back-and-forth into minutes of self-serve help.
Fast database setup with a guided knowledge base
Your help docs, runbooks, and schema guides already hold the answers. Chatref reads that content and builds an AI agent that answers user questions directly from it. When a new user asks how to connect or why a query failed, the agent pulls the exact steps from your own documentation. No guesswork, no hallucinated commands. The result is a fast database setup experience where users get unblocked without pulling your DBAs off their work.
Onboard users quickly with custom actions
Reading a database tutorial is one thing. Getting a task done is another. Chatref's custom actions let the agent collect account details, trigger provisioning scripts, or open a ticket right inside the chat. A new hire can ask for read-only access, and the agent gathers their project and role, then fires your internal tool. That means you onboard users quickly by automating the steps that normally sit in a manual queue.
Build a database tutorial that answers itself
Static docs force users to hunt through pages. A Chatref agent trained on your database tutorial turns that content into a conversation. Users type natural questions like "How do I set up a read replica?" and get a direct, sourced answer. The agent stays grounded in your material, so every response links back to the relevant doc. Your team scales support without scaling headcount, and new users reach productivity faster.
FAQ
How to guide database users through setup
Train a Chatref agent on your existing setup guides, runbooks, and schema docs. Embed the widget in your internal portal or app. New users ask questions in plain language, and the agent walks them through connection strings, permissions, and first queries using only your approved content.
Automate database setup questions
Use Chatref's custom actions to handle repeat requests inside the chat. The agent collects the needed details, then triggers your provisioning tools or ticketing system. Common setup questions get resolved automatically, so your team only steps in for exceptions.
Reduce onboarding time
Replace static docs with a conversational agent that answers questions on demand. Users stop waiting for a human reply and start solving problems the moment they hit a blocker. The combination of a grounded knowledge base and automated actions cuts onboarding from days to hours.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.