Workflow
How do I make a payment with DigniFi?
You can make a DigniFi payment online at myaccount.dignifi.com, through our mobile app, or by calling our support team. Log in, choose your preferred payment method, and follow the prompts. For the fastest experience, our AI agent can apply your payment immediately inside the chat window, no separate login required.
Making a One-Time Payment Online
- Visit myaccount.dignifi.com and sign in with your DigniFi credentials.
- Select the loan or account you wish to pay toward.
- Choose your payment method from the accepted options listed below.
- Enter the payment amount and review the details.
- Confirm the payment. You will receive an email receipt within minutes.
If you are logged into our chat widget, just tell the AI agent you want to make a payment. It will securely pull up your account and process the transaction using a custom action, so you never leave the conversation.
Setting Up Automatic Payments
To set up recurring DigniFi payments, log into your online account, go to the AutoPay section, and select the frequency (monthly, bi-weekly, etc.). You can designate the same payment methods used for one-time payments. Our AI agent can also enable AutoPay for you in chat. Once configured, future payments will be debited automatically on the scheduled date, helping you avoid late fees.
Accepted Payment Methods
- Debit card
- Credit card (Visa, Mastercard, Discover)
- ACH bank transfer (checking or savings)
- Apple Pay or Google Pay (on mobile)
All payment methods are subject to verification. Funds must be available in U.S. dollars.
Get Instant Help From Our AI Agent
DigniFi’s AI agent is trained on your account and knows every step of the payment process. Just type “make a payment” in the chat widget, and the agent will guide you. It supports custom actions like pulling your balance, applying a payment method, and confirming the transaction, all without switching windows. If you prefer, the agent can also connect you to a live specialist for complex questions.
FAQ
What payment methods does DigniFi accept?
We accept debit cards, credit cards (Visa, Mastercard, Discover), ACH bank transfers, Apple Pay, and Google Pay. All transactions are processed in USD.
Can I set up automatic payments with DigniFi?
Yes. Automatic payments can be enabled through your online account or by asking our AI agent to turn on AutoPay for you. You choose the schedule, and payments are drafted from your selected payment method each period.
Is there a fee for online payments through DigniFi?
No. DigniFi does not charge a convenience fee for online or chat-based payments. Your bank or card issuer may apply standard transaction fees; check their terms for details.
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