What delivery options does Garden Store offer?

We deliver plants and supplies directly to your door if you live within 30 miles of our nursery. Local delivery services include same-day drop-off for orders placed by 10 AM and standard next-day service. The AI agent checks your address against our zone map in the knowledge base and instantly confirms eligibility, so you never have to wait for a manual reply.

For customers outside our local zone, we ship via trusted carriers using standard ground methods. Orders typically arrive in 3-7 business days depending on your location. Our knowledge base holds the latest shipping methods and carrier options, and the agent can pull those details in seconds. It will also alert you if a delicate plant requires express handling.

Oversized items like mature trees, large ceramic planters, and bulk soil deliveries ship through freight partners. The AI agent can identify which items in your cart qualify, surface the available freight delivery services, and display estimated transit times from our shipping methods table‑all without you hunting through policy pages.

You can arrange a preferred delivery time straight from the chat. Use the custom actions prompt to select a date and 2‑hour window, and the agent will confirm availability against our live delivery calendar. This feature works across local, ground, and freight orders, giving you one smooth scheduling flow.

Fees are calculated based on order value, distance, and selected shipping method. Our agent retrieves the exact charge from the knowledge base in real time, so you see the cost before committing. Local deliveries arrive the next day or same-day when ordered early, while ground and freight timelines appear automatically as the agent cross‑references your zip code with carrier schedules.

Garden Store delivery fees
Fees depend on your selected delivery service and order size. Local delivery within 30 miles starts at $9.99, standard ground shipping starts at $12.99, and freight costs are based on weight and distance. The AI agent can quote your exact total by pulling our fee table from the knowledge base once your cart is set.

How to schedule garden store delivery
Just tell the AI agent your preferred date and time window. It uses custom actions to peek into our calendar and either confirm the slot or offer the next available one. You can also request a callback if you prefer human confirmation, all without leaving the chat.

Options for delivering large plants
Large plants ship via freight carriers that handle oversized live goods. Our knowledge base includes a full list of freight delivery services and their packaging requirements. The agent will check whether your plants qualify for freight, explain the shipping methods, and help you select the right option. If you need a curb-side drop-off instead, it can route that request too.