How does Chatref handle support during off-hours for realtors?

Upload your property listings, FAQs, financing guides, and office procedures. Chatref's AI agent learns from that content and uses it to ground every response - no guesses, no internet searches. The moment a client types a question at any hour, the agent pulls the right answer from your own material. Custom actions then handle what comes next: collect contact details, trigger a notification to your team, or log the lead in your CRM. It’s automated off-hour responses that keep conversations moving while your agents sleep.

Your Chatref agent resolves repeat questions instantly. Whether it’s square footage, open house times, commission structures, or steps to apply for pre-qualification, the answers come straight from the documents you provided. Because the agent is grounded in your brokerage’s exact knowledge, clients get the same reliable information they’d receive during office hours. You maintain a consistent voice and build trust, even at midnight.

A prospect asking "Can I see 42 Elm Street tomorrow?" shouldn’t have to wait until 9 a.m. With custom actions, the chatbot collects name, phone, email, and preferred time slot right inside the chat window. It can then trigger a follow-up email to the listing agent or create a task in your pipeline. Client communication outside business hours stays productive, and no lead goes cold because the office was closed.

Adding 24/7 support for realtors is one snippet of code. Place the branded widget on property detail pages, your contact page, or your entire site. It inherits your logo and colors, so it feels native. Visitors who browse listings after hours get instant, grounded help - turning casual browsers into captured leads without any agent lifting a finger.

Sign up - no credit card needed - and you get $50 in free credit to test everything. Upload your key documents, install the widget, and use the live playground to refine the agent’s tone and responses. With pay-as-you-go, the agent only costs you when it sends a reply; idle time is $0. You can deploy an off-hours support system that scales as your team grows, without monthly fees or per-seat charges.

How can I provide support to clients outside of business hours?
Deploy a Chatref AI agent trained on your real estate content and embedded on your website. The agent automatically answers common questions and, with custom actions, captures leads or schedules follow-ups without a human working late. Set it up once and it provides 24/7 support for realtors straight from your own documents.

What are the benefits of 24/7 support for realtors?
You capture every lead the moment they inquire - day or night - which can increase conversion. It frees agents from after-hour availability stress and builds trust with clients who expect immediate answers. Plus, with Chatref’s pay-as-you-go model, you only pay for responses, not idle time, keeping costs predictable.

Can a chatbot handle client inquiries during off-hours?
Yes. Chatref’s AI agents are trained on your specific documents, so they accurately answer questions about property specs, financing options, or showing procedures without making things up. Custom actions take it a step further by logging inquiries or notifying a team member, ensuring the client’s request doesn’t stall just because the office is closed.