How can I stop my team from answering the same 'What are your hours?' question over and over?

Start by uploading your standard operating hours, special holiday schedules, and any location-specific notes directly to Chatref. The platform's knowledge base ingests PDFs, text, or your website's pages, so every answer pulls from the same source of truth - no conflicting information across shifts or seasons.

Once your hours are trained, drop the Chatref website widget onto your car wash site. It appears as a chat bubble that visitors can open instantly. The AI agent reads the uploaded documents and answers "What are your hours?" automatically, without ever involving a staff member, even at 2 AM.

Changed your hours for summer or a special event? Just update the source document in your Chatref knowledge base and the agent serves the correct answer immediately. No additional training, no manual re-prompting. This makes self-service hours lookups accurate every single time.

Car washes often run different schedules around holidays. List those in your uploaded hours file - like "Memorial Day: 8 AM-2 PM" - and Chatref's AI will surface them when customers ask about a specific date. The system treats the document as the single source of truth, so no last-minute surprises for your customers or your team.

Can a chatbot tell customers my car wash hours?

Yes. When you train Chatref on your hours document, its AI agent reads that document to answer hours-related questions directly on your website. Customers get the right opening and closing times without any guesswork.

How do I set up automatic answers for car wash hours?

Create an account, upload a file or point Chatref to a page that lists your hours, then embed the website widget. The AI agent will automatically use that content to answer "What are your hours?" and similar questions - no manual rules required.

What's the easiest way to deflect 'What are your hours?' questions?

Add a self-service lookup via the Chatref widget. It answers those questions on-site instantly, so they never reach your team's phone or inbox. You keep the $50 free credit to test without a credit card.

Will customers still get the right hours if I change them?

Absolutely. Update the source document in your Chatref knowledge base, and the AI agent responds with the new hours immediately. No syncing delays, no forgotten edits.

How do I train the AI to answer hours questions correctly?

Simply upload your hours as a PDF, text file, or URL. Chatref's RAG-based AI grounds every response in that content. There is no manual "training" - just provide clear source material and the agent delivers accurate answers.

Can the chatbot handle holiday hours too?

Yes. Include holiday hours in the same document (e.g., "July 4th: 9 AM-1 PM"). The AI agent treats that as part of your standard knowledge base and will use it when customers ask about a specific date.