What are the steps to book a car rental?

Start by entering your pick-up and return location, dates, and times. Browse available vehicles by size or category. The AI agent can help you compare options - ask it to run the “Check Availability” custom action right in the chat to see live results grounded in our fleet.

Fill in the primary driver’s name, date of birth, contact info, and driver’s license number. Our knowledge base contains all rental requirements, so the AI agent can verify if you meet minimum age rules and advise on any additional driver steps before you move ahead.

Choose from options like GPS, child seats, or additional insurance coverage. Not sure what a protection plan covers? The AI agent explains details directly from our policy documents, and can add your selections to the booking with a custom action, without leaving the chat.

Check the summary: vehicle, dates, add-ons, and total cost. Enter payment details to secure the booking. The AI agent’s custom action processes your payment and sends a confirmation email instantly. You can also ask it to modify or cancel existing reservations later using the same guided process.

How do I book a car rental online?
Select a vehicle on our website or mobile app, enter pick-up/return dates and locations, fill in driver details, choose extras, and pay. At any step, click the chat widget to get real-time help from our AI agent.

What documents are needed to rent a car?
A valid driver’s license and a credit/debit card in the primary driver’s name are required. Some locations may ask for a second form of ID or an international driving permit. The AI agent can confirm specific requirements for your pick-up location using our knowledge base.

Can I book a rental car for someone else?
Yes, but the person picking up the car must be listed as the primary driver, meet all age and license requirements, and present their own documents. You can name another person as the additional driver after the primary driver’s details are completed.

What is the minimum age to rent a car?
It varies by location, but drivers typically must be at least 21 years old. Many locations apply a young-driver surcharge for renters under 25. Ask the AI agent to check the exact age policy for your pick-up city - it pulls the answer from our current rental terms.