Instant answers from your wash app help docs
Chatref turns your Washify support content into an AI assistant that answers instantly – in your brand’s voice. No more repeating answers or waiting for support teams.
Featured on
Why it matters
The problem this solves.
Repeat questions
Support keeps answering the same basic app feature questions over and over.
Slow response times
Customers wait too long for help during busy hours – frustration builds.
Inconsistent support
Answers vary across regions and languages – customers get mixed messages.
Missing insights
You have no data on which questions trip customers up most often.
The Chatref solution
Keep answers alive during CRM switches.
A prospect hits a snag during CRM migration and pauses their trial. They ask Chatref. AI pulls the exact next step from your old migration guide. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction.
Real questions
What Chatref answers here.
Answer ‘How do I optimize my car wash schedule?’ from your help docs – instantly.
Resolve ‘Why is my Washify app not updating?’ without human help.
Capture leads from customers asking about premium features.
Tag and route complex issues to the right support team member.
Under the hood
The features that power it.
Loved by support teams
Cut repeat questions – let users solve their own problems
How teams scale support without adding headcount or making up answers
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref pulls the exact steps from our guides – no more 'how do I start' emails clogging the queue. Instant answers keep users moving.
Users trust Chatref because it only answers from our own content. No made-up responses – just the steps they need.
of import questions answered before they reach the team
One set of guides now handles every region and time zone. Support scales without adding agents or content.
Won’t importing old content bring in outdated answers?
You pick what to import. Start with your best guides, then use insights to spot updates. Your AI agent only answers from what you give it – so you control what’s current.
How long does setup take?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering. No rewrites, no coding, no waiting.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content – so your whole team stays covered.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice any changes?
No. Your AI agent answers in your brand’s voice using your imported content. Customers get the same consistent help they always did – just faster.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides, so users see the exact steps your team wrote.
What about failed imports?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Turn your help docs into an instant AI assistant – free
Paste your content and start resolving customer questions in your brand’s voice today.
Part of Chatref for Car Wash Customer Support · Automotive hub · pricing.