Answer RV questions instantly with your own content
Chatref resolves 80% of support chats automatically using your existing guides – no waiting, no guesswork. Free up your team for high-value work.
Featured on
Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic product and pricing questions.
Slow onboarding
New users get stuck in your help docs and can’t find the next step.
Global support
Managing inquiries across regions and time zones is draining your team.
No insights
You have no data on what questions trip customers up most.
The Chatref solution
Keep support scaling as you grow.
Chatref turns your help docs into an AI agent that answers customers instantly. It resolves issues in your brand’s voice – no generic chatbot. When humans step in, they see full context. Results depend on your content
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support volume with their own content
How brands deflect repeat questions before they reach the queue.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 70% of our repeat questions instantly – from our own guides, not generic advice. Our team handles only the tough cases now.
Our onboarding docs used to get lost in search. Now Chatref serves the exact steps users need, cutting setup time in half.
of import questions answered before they reach the team
One set of content now supports every region and timezone. No more overnight backlog of the same questions.
Won’t outdated content give wrong answers?
You pick what to import. Start with up-to-date guides, then use insights to spot what needs refreshing. Your AI only answers from your content – you control what’s current.
How quick is setup?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No rewrites, no coding, no delays.
Does it work with different formats or languages?
Yes. It handles help docs, guides, site pages, and files. Answers across languages from one set of imported content – keeping your whole team covered.
Is my old content kept private?
Absolutely. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice any changes?
No. Your AI answers in your brand’s voice using your imported content. Customers get the same help – just faster.
Can it explain our import format?
Yes. It pulls answers straight from your import guides, so users see the exact steps your team wrote.
What if imports fail?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Does it assist with field mapping?
Yes. It guides users through matching columns to fields using the rules in your documentation.
Answer questions instantly – free start
Add your content and let AI handle chats in your brand’s voice.
Part of Chatref for Chatref for RV Trailer Dealers · Automotive hub · pricing.