Answer car questions instantly
Keep customers engaged with accurate, up-to-date responses about your inventory – powered by your own dealership content.
Featured on
Why it matters
The problem this solves.
Repeat questions
Same basic support questions eat up your team’s time every day.
Slow onboarding
New users get stuck in your docs and never finish setup.
Inconsistent answers
Customers get different responses across channels and regions.
Missed leads
Questions go unanswered outside business hours – and so do sales.
The Chatref solution
Keep inventory answers alive.
A customer asks about a car in stock. Chatref pulls the exact specs from your inventory docs. They book a test drive – no queue, no wait, no lost sale to friction
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support workload in half
How Chatref handles common questions with your own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers inventory questions from our dealership's own guides, so customers get accurate info instantly.
We no longer spend hours answering the same questions – Chatref handles it all, and our team focuses on real issues.
of import questions answered before they reach the team
Customers get consistent answers across all channels, and we capture leads without lifting a finger.
Won’t importing old content just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating. Your AI agent only answers from what you give it – so you decide what’s current.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering. No rewrites, no coding, no waiting.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content – so your whole team stays covered.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using your imported content. Customers get the same consistent help they always did – just faster.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides, so users see the exact steps your team wrote.
What about failed imports?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Keep customers informed about inventory – free start
Paste your dealership content and let AI answer stock, pricing, and availability questions instantly.
Part of Chatref for Chatref for Used Car Dealers · Automotive hub · pricing.