Instant support from your own content
Your art store customers get help instantly – using your own guides. AI handles routine questions, so your team tackles what truly needs attention.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same basic questions about orders, shipping and returns.
Slow support
Limited hours leave customers waiting for responses.
Inconsistent answers
Keeping customer support consistent across regions is challenging.
Channel chaos
Managing support across multiple channels is complex and time-consuming.
The Chatref solution
Keep answers alive during a switch.
A prospect hits a snag during CRM migration and pauses their trial. They ask Chatref. AI pulls the exact next step from your old migration guide. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own help docs – no new training.
Resolve ‘Where’s my data?’ instantly in the chat – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Art Stores – AI Customer Support hub.
Loved by support teams
Teams cut support tickets by half
How businesses scale customer service with their own content.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 80% of our routine questions instantly. Our team now focuses on complex issues only.
We reduced support tickets by 60% in the first month. Chatref handles all the repetitive questions automatically.
of import questions answered before they reach the team
Our customers get consistent answers across all regions. Chatref uses our own content to respond in the brand's voice.
How do I speak to customer support?
Customers chat with your AI agent first. Your team takes over in a shared inbox only when needed – so you handle just the cases that need a person.
What is the phone number for customer service?
Customers get instant answers from your content. For calls, your team handles them efficiently in the shared inbox.
Why is 24/7 support important?
It keeps customers happy and reduces missed sales. Your AI agent covers all hours – in every language – from one set of content.
How do I contact customer service 24/7?
Your AI agent answers instantly, anytime. For calls, your team handles them efficiently from the shared inbox.
Won’t importing old content bring in outdated answers?
You pick what to import. Start with your best guides, then use built-in insights to spot what needs updating. Your AI only answers from what you give it.
How long does setup take?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering. No rewrites, no coding, no waiting.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Stop repeating answers – try Chatref free
Paste your help docs and let AI handle routine questions instantly.
Part of Chatref for Chatref for Art Stores – AI Customer Support · E-commerce hub · pricing.