Turn Reddit questions into sales
Automate answers, capture leads, and hand off complex cases with full context – all from your own content.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic product questions over and over.
Slow support
Customers wait too long for answers on Reddit and go elsewhere.
Lost leads
You miss out on sales because you can’t respond fast enough.
Fragmented chats
Customer conversations get scattered across platforms and slip through the cracks.
The Chatref solution
Keep answers alive during a switch.
A prospect hits a snag during CRM migration and pauses their trial. They ask Chatref. AI pulls the exact next step from your old migration guide. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction
Real questions
What Chatref answers here.
Automatically answer ‘How do I use this feature?’ from your docs.
Resolve ‘Why was my payment declined?’ in the chat with one click.
Capture leads from customers asking about your product.
Turn chat insights into fixes for your weak spots.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Digital Products Stores hub.
Loved by support teams
Teams cut Reddit support work in half
How SaaS teams deflect repeat questions and capture leads from Reddit
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Reddit questions about our product used to flood our inbox. Now Chatref answers them instantly from our own docs – no more generic web searches.
We capture leads directly from Reddit chats and follow up. Chatref handles the conversations, so our team focuses on high-value cases.
of import questions answered before they reach the team
One tool manages Reddit support alongside emails and chats. No more switching between tabs or missing messages in different time zones.
Won’t importing old content just bring in outdated answers?
You pick what to import. Start with your best guides, then use insights to spot updates. Your AI only answers from what you give it – so you control what’s current.
How long does setup take during a migration?
Minutes. Add your content, drop in one widget snippet, and you’re live. No rewrites, no coding, no waiting.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content – so your whole team stays covered.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using your imported content. Customers get the same consistent help they always did – just faster.
Will Chatref just send customers to generic help articles?
No. Chatref resolves issues inside the chat – not just links to articles.
Can Chatref handle multiple languages?
Yes. Chatref uses your content to answer in the customer's language.
What if Chatref doesn't know the answer?
If our AI can't resolve an issue, we hand off to your team with full chat history and context.
Turn repeat questions into sales – start free
Embed Chatref in minutes and let AI handle support chats from your own content.
Part of Chatref for Chatref for Digital Products Stores · E-commerce hub · pricing.