Fill your schedule while your office is closed.
Most patients decide to book chiropractic care outside business hours. Chatref captures those requests overnight — answering their questions, collecting their details, and queuing them up so your front desk converts them first thing.
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Why it matters
The problem this solves.
The challenge
A patient decides to book at 9 pm, visits your site, and finds no way to schedule or get an answer.
What it costs
They move on to the next result. Practices lose an estimated 3–7 new-patient bookings per week to after-hours friction.
The Chatref way
Chatref answers their questions, collects their details, and directs them to your booking link — so you wake up to a fuller
The Chatref solution
How Chatref captures after-hours requests.
A patient visits your site after hours with a question about booking. Chatref answers from your content, collects their name and contact details, and directs them to your scheduling link. Your front desk sees a queue of ready enquiries when they arrive.
Real questions
What Chatref answers here.
Can I book a chiropractic appointment online after hours?
What are your first available new-patient slots?
Do you have Saturday appointments?
How do I schedule my first chiropractic visit?
What happens to my appointment request when the office is closed?
How soon can I get in to see a chiropractor?
Loved by support teams
Chiropractic practices filling schedules before the morning shift.
How clinics use Chatref to turn after-hours website visitors into booked patients.
We were losing new patients every night to voicemail. Now Chatref captures their details and sends them to our booking link. Our Monday schedule is full by Sunday evening.
After-hours enquiries used to disappear into the inbox. Now they arrive as a warm list every morning, ready for us to confirm.
It answers the availability and pricing questions so patients don't leave before submitting their details. Our after-hours conversion rate doubled.
of after-hours enquiries converted to booked appointments
Patients in our evening time zone were the ones we lost most. Now they get answers and book the same session — no delay.
Can Chatref book appointments directly?
Chatref collects patient details and directs them to your booking link or form. For deeper calendar integration, custom actions hand off to your scheduling tool.
What patient details does it collect?
Name, contact information, and reason for visit — whatever fields you configure. Everything lands in your shared inbox for the morning.
Does it work on nights and weekends?
Yes. It runs continuously on your site, so it captures requests whenever a patient visits — not just during office hours.
Will it answer availability questions?
If you add your scheduling hours and first-available guidance to your content, it answers those from your own information.
Can I customise what it asks before collecting details?
Yes. You set the flow — which questions to ask and in what order — so it matches your front desk intake process.
How do I see the captured enquiries?
They appear in your Chatref shared inbox, tagged and ready for your team to follow up from the morning.
Stop losing new patients to after-hours voicemail.
Point Chatref at your content, drop one snippet on your site, and wake up to a queue of new-patient enquiries — free to start.
Part of Chatref for Chiropractic Care · Healthcare hub · pricing.