Autopilot support for your family law software
Chatref resolves login and setup questions instantly from your own help docs – no more repeating the same steps for every user.
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Why it matters
The problem this solves.
Login issues
Users can’t access your product or download it, so they miss out on value.
Setup support
Your team keeps repeating the same basic setup steps to new users.
Overflowing tickets
Support queues pile up during peak hours or after business hours.
Outdated guides
Keeping login and setup instructions updated across platforms takes time.
The Chatref solution
Keep answers alive during product growth.
A customer asks how to use a new feature. AI pulls the exact steps from your latest guide. They finish setup without waiting for support. Your team focuses on complex cases.
Real questions
What Chatref answers here.
'How do I switch CRMs?' – answered from your old docs instantly.
'Where’s my data?' – resolved in chat with one click.
Capture leads from customers asking about CRM moves.
Fix migration gaps using chat insights.
Under the hood
The features that power it.
Loved by support teams
Real teams cut support volume in half
How Chatref keeps users moving with self-serve guides
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our login guide used to get buried in search results. Now Chatref pulls the exact steps users need – no more 'how do I start' emails.
Users get instant answers from our own docs – not generic advice. Trust in our product went up.
of import questions answered before they reach the team
One set of guides now handles every region and time zone. Login questions no longer pile up overnight.
Won’t outdated content cause wrong answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated – the AI only answers from your content.
How fast is setup?
Minutes. Upload your content, add one widget snippet, and your AI starts answering – no coding or rewrites.
Does it handle multiple languages?
Yes. It answers across languages from one set of imported content – keeping your whole team covered.
Is my content kept private?
Yes. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content – customers get the same help, just faster.
Can it answer import format questions?
Yes – it pulls answers straight from your import guides, showing the exact steps you wrote.
What if imports fail?
It lists common reasons from your docs and hands off unusual cases to your team with full context.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Autopilot your family law support questions – free
Start for free and let AI handle login issues and common questions instantly.
Part of Chatref for Family Law Support Chatref · Legal Services hub · pricing.