Keep your family law software support up to date
Scale support as your product grows. Chatref answers client questions instantly from your help docs – no waiting, just fast, accurate assistance.
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Why it matters
The problem this solves.
Routine update questions
Support tickets pile up over the same basic software updates and downloads.
Instant help demand
Clients expect immediate answers for child support calculators and other tools.
Free trial overload
Requests for free trials and downloads overwhelm your support team.
Growing product pains
Keeping up with support as your software scales gets harder.
The Chatref solution
Keep family law support up to date.
A customer hits a snag after an update. They ask Chatref. AI pulls the exact next step from your release notes. The issue resolves. They keep using your software – no queue, no wait, no churn to friction.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support requests in half
How family law software teams handle updates with fewer tickets and happier users
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our update guides used to get buried. Now Chatref pulls the exact steps users need – no more 'how do I update' emails.
Chatref walks users through updates using our own content. Trust in our product went up.
of import questions answered before they reach the team
One set of update guides now handles every region and time zone. Update requests no longer pile up overnight.
Will Chatref work with our family law software?
Yes – it grounds answers in your own content, so it works seamlessly with your software.
What if the AI can't answer a question?
It hands off to your team with full context, so clients get the help they need.
How do we capture leads from free trial requests?
Chatref tags conversations and captures lead info automatically.
Can it handle multiple languages for our global clients?
Yes – one agent covers every region and language.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates. Your AI only answers from what you give it.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering – no coding or waiting.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Keep support fast as your product grows
Try it free – no credit card needed.
Part of Chatref for Family Law Support Chatref · Legal Services hub · pricing.