Solve franchisee tech issues instantly
AI agents answer questions from your own content – no ticketing, no calls. Scale support without adding headcount.
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Why it matters
The problem this solves.
Support ticket backlog
Your team is drowning in repeat questions as the franchise grows.
Inconsistent answers
Franchisees get different solutions to the same problem from your support team.
High support costs
Scaling support with more staff is expensive and unsustainable.
After-hours issues
Franchisees struggle with tech problems when your team isn’t available.
The Chatref solution
Solve franchisee tech issues instantly.
A franchisee hits a snag with your tech. They ask Chatref. AI pulls the exact step from your guides. The issue resolves. They focus on growth – no queue, no wait, no friction.
Real questions
What Chatref answers here.
AI answers ‘How do I reset my password?’ from your help docs – no new training.
Human agent takes over for complex CRM setup questions – with full context.
Capture lead when a franchisee asks about advanced features – no forms needed.
AI resolves ‘What are your business hours?’ from FAQ content – instantly.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Real Estate Franchises hub.
Loved by support teams
Franchisees help themselves with your own content
See how brands deflect repeat tech questions before they reach support
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Franchisees get instant answers from our own manuals – no more waiting for support during off-hours. Every region gets the same help, in their own language.
No more franchisees asking the same questions over and over. Chatref pulls the exact steps they need from our docs – no more 'how do I...' emails.
of import questions answered before they reach the team
Franchisees trust our brand more when they get consistent, accurate answers from us – not generic advice. Plus, we capture warm leads from their questions.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then use insights to update what’s stale. AI answers only from what you give it.
How fast is setup during a migration?
Minutes. Upload content, add one widget snippet, and your AI starts answering. No coding or rewrites needed.
Does it handle different content formats?
Yes. It works with docs, guides, pages, and files – all from one set of imported content.
Is my old content kept private?
Yes. Your content stays yours. Chatref never searches the web or shares your data.
Will customers notice the change?
No. AI answers in your brand’s voice using your content – same help, just faster.
Can it explain our import format?
Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.
What if an import fails?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it assist with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Free AI support that grows with your franchise
Start for free – paste your help docs and let AI handle tech questions instantly.
Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.