Answer franchisee questions 24/7 from one set of docs
Chatref keeps answers consistent across time zones – no more repeating yourself or playing phone tag. Just one set of docs for everyone.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same basic support questions over and over.
Inconsistent answers
Franchisees get different responses depending on who’s online.
High chat volumes
Your support team is overwhelmed by too many incoming chats.
Slow onboarding
New users struggle to find the exact next step in your help docs.
The Chatref solution
Keep franchisee onboarding moving.
A franchisee struggles with setup. They ask Chatref. AI pulls the exact step from your onboarding guide. The task finishes. They open – no queue, no wait, no startup lost to friction
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training needed.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Real Estate Franchises hub.
Loved by support teams
Cut repeat questions in half with AI
How teams scale support as their product grows
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers franchisee questions instantly from our own docs – no more made-up responses. Trust in our brand went up.
One AI agent now handles all channels and languages. We no longer need regional support teams.
of import questions answered before they reach the team
Pay-as-you-go pricing fits our budget. No per-seat fees for unused seats.
Won’t importing old content just bring in outdated answers?
You pick what to import. Start with your best guides, then use insights to spot updates needed. Your AI only answers from what you give it.
How long does setup take during a migration?
Minutes. Upload content, add one widget snippet, and your AI starts answering. No rewrites or coding.
What if my content is in different formats or languages?
Chatref works with docs, guides, pages, and files. It answers across languages from one set of content.
Can I keep my content private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice the migration?
No. Your AI answers in your brand’s voice using your content. Customers get the same help – just faster.
Will it handle questions about our import format?
Yes – it pulls answers straight from your import guides, showing the exact steps you wrote.
What about failed imports?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using your documentation rules.
Answer franchisee questions 24/7 – free start
Paste your docs and let AI handle questions in your brand’s voice.
Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.