How do I set up multilingual support in auto repair shop software?

In the Chatref dashboard, open the AI agent you created for your auto repair shop. Go to the Settings tab and find the Multilingual section. Toggle the feature on and select the languages your shop wants to support (up to 11 total). Once enabled, the agent will detect each visitor's browser language or in-chat language cues and reply in that language automatically.

Multilingual support does not require separate translations. The AI agent uses your existing knowledge base - upload your service menus, pricing sheets, FAQs, and website pages in your shop's primary language. Chatref's ai-agents capability grounds every answer in your own documents, so the agent will produce accurate, localized responses for each supported language. Make sure your content clearly describes services, common problems, and booking steps to get the best results.

Use the Chatref Playground to simulate conversations in different languages. Send a test question like “¿Cuánto cuesta una alineación?” or “Combien coûte un changement d'huile?” and verify the agent answers correctly, in the right language, and with the right service information. Repeat for each language you enabled. This step ensures the multilingual feature works smoothly and that your customers will receive accurate guidance.

Once you are satisfied, copy the embed code from your agent's Install tab and paste it into your auto repair shop website. The widget will now handle visitor questions in all selected languages. Monitor the Insights and Conversation Inbox to see how many chats come in per language, which questions are most frequent, and where the agent might need a human handoff - all without any per-language configuration overhead.

Which languages are supported by auto repair shop software?
Chatref's multilingual feature supports up to 11 major languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Polish, Japanese, Korean, and others commonly used by auto repair customers. The AI agent automatically detects the visitor's language and responds in that language, using the shop's uploaded content.

How do I enable multilingual support in my software?
Inside your Chatref dashboard, navigate to the agent's Settings, locate the Multilingual section, and toggle the feature on. Select the languages you want to offer from the list. The agent will immediately start replying in those languages - no additional training or separate content uploads required.

Is there a guide for setting up multilingual support in auto repair shop software?
Yes, this article walks through the entire multilingual setup. For more detailed walkthroughs and additional examples, visit the Chatref documentation at https://docs.chatref.ai.