How do I set up a corporate account for airport transfers?

Visit app.chatref.ai and sign up. Every new account starts with $50 in free credit - no credit card required and the credit never expires. This pay-as-you-go model means you only spend when your AI agent responds, so the cost scales with actual use. Once inside, name your workspace after your airport transfer business (e.g., "City Transfers Corporate").

Chatref's AI agents answer questions grounded only in the content you provide, so they never hallucinate. Upload your corporate transfer documents: rate cards, service area maps, cancellation policies, and special corporate booking procedures. The agent learns from these directly and resolves repeat inquiries - like "What's the wait time at Terminal 3?" or "Can we book a van for 6 passengers?" - in your brand voice, 24/7.

Use custom actions to handle account tasks inside the chat. For instance, configure an action that collects ride details (pickup time, passenger name, flight number) and triggers your booking system via a webhook or sends a confirmation email. Another action can let corporate clients modify an existing booking without leaving the conversation. This turns the chat widget into a self-service tool that reduces phone and email volume.

Add your drivers, dispatchers, and account managers to the workspace so everyone logs into the same business account. Because Chatref charges per AI response, not per seat, you can invite unlimited team members at no extra cost. Spending is controlled through the prepaid credit balance: top up only what you need, and set internal approvals for larger credit buys. Each agent reply costs 1-5 coins depending on complexity, so you can forecast costs by monitoring chat volume.

What are the benefits of a corporate account?
A corporate account centralizes all airport transfer inquiries in one place. The AI agent resolves repetitive questions - rates, vehicle types, amendment policies - automatically, freeing your staff for high-touch requests. Custom actions let your clients book, modify, or cancel rides inside the chat, and pay-as-you-go pricing means you never pay for idle months. No per-user fees, no feature gates, and all responses stay grounded in your own content.

How do I add users to my account?
Inside your workspace, go to Settings > Members and invite team members by email. They'll join instantly with the role you assign. There's no limit on team size, and you never pay a per-seat fee - costs only come from the AI agent's actual chat responses. You can remove or adjust permissions at any time.

Can I set spending limits?
Yes. Since Chatref uses a prepaid credit wallet, you set your maximum spend by how much credit you add. For example, load $100 and the system stops charging when the balance reaches zero - no surprise overages. You can monitor usage in real time from the dashboard and top up as needed. For larger operations, team managers can set up approval workflows on credit purchases to enforce tighter budgets.