What facilities do your hostels offer?

Every property includes a set of core amenities to make your visit easy and fun:

• Fast free WiFi in all rooms and common areas
• Secure keycard access to dorms and private rooms
• Bed linen and a reading light at every bunk
• Lockers to store your valuables (padlock sold at reception)
• Shared lounge with board games and a TV
• Outdoor terrace or garden seating
• Basic toiletries and hairdryers to borrow

If you need something not listed, just ask our AI agent – it’s trained on our full amenities knowledge base and can give you a straight answer in seconds.

Here’s exactly what comes with your bed or room, no surprises:

• Fresh bed linen (duvet, pillow, sheet)
• Towels included with private rooms; available for a small hire fee in shared dorms
• Daily housekeeping for private rooms; common areas cleaned throughout the day
• Access to all hostel facilities, including the kitchen and laundry
• A free city map and local tips at check-in
• 24/7 reception – someone is always here to help

Our digital concierge, driven by Chatref, can walk you through all these details any time, even when the front desk is busy.

Kitchen – A fully equipped guest kitchen is open from 6am to 11pm. You’ll find cooktops, an oven, microwave, fridge space, pots, pans, and basic cooking oil and spices. Free tea and coffee are always available. Clean up after yourself and label your food – that’s it.

Laundry – Coin-operated washers and dryers run 24/7. Detergent is sold at reception for a small charge. You can check machine availability and reserve a time slot directly through our AI assistant – it uses custom actions to book your laundry window so you don’t have to wait around.

Both the kitchen and laundry are cleaned multiple times a day to keep them fresh for everyone.

The quickest way to check any hostel facility detail or reserve a service is to chat with the AI widget on this page. Because it’s grounded in our own content, it won’t guess – it pulls the real answer from this knowledge base. It can also do things on your behalf, like:

• Confirm kitchen opening hours for today
• Book a laundry time slot
• Request an extra towel or pillow
• Tell you the WiFi password without hunting for a sticker

Just type your request and the AI agent handles it or connects you to a staff member if needed.

Do you have free WiFi?

Yes, free high-speed WiFi is available in every room, dorm, and common area of our hostels. Ask our AI assistant for the current network name and password if you can’t locate the sign at reception.

Can I use the kitchen?

Absolutely. Our guest kitchen is open daily from 6am to 11pm, stocked with cooking equipment, staples, and free tea and coffee. You don’t need to book – just turn up and cook.

Is laundry available?

Coin-operated laundry machines are accessible 24/7. Detergent can be purchased at reception. You can also use our AI chat to check machine availability and lock in a time slot, which saves you waiting around.

Are towels provided?

Towels are included free with all private rooms. For shared dorm guests, towels can be rented at reception for a small one-off fee. If you need an extra towel mid-stay, just ask our AI agent to arrange one.