Can Chatref provide multilingual support for my tire shop?

Tire shop customers come from many backgrounds. Offering language support directly on your website means a visitor who speaks Spanish, Vietnamese, or French can ask about tire sizes, seasonal packages, or appointment times in the language they are most comfortable with. Chatref’s AI agents understand your tire inventory, hours, and service policies, and respond accurately in that language, reducing confusion and missed sales.

• You train a single AI agent on your shop’s content: price lists, service descriptions, FAQs, and tire fitment guides.
• You enable the languages you want to support from the agent’s settings. Chatref then uses the same knowledge base to answer in those languages.
• The website widget displays your brand and automatically adapts to the customer’s language, or lets them switch manually.
• You can review all chats in your inbox, regardless of language, so nothing is lost.

1. Log into your Chatref account and open your agent’s dashboard.
2. Navigate to the Language settings tab.
3. Check the boxes for the languages your shop wants to offer. Chatref currently supports up to 11 languages, including widely spoken ones like Spanish, French, German, Portuguese, and more.
4. Save your changes. The widget will immediately start using those languages when visitors interact.

No extra training documents are needed – your existing tire shop knowledge covers the new languages automatically.

A customer lands on your site and opens the chat. If they are using a browser set to Spanish and you have Spanish enabled, the widget greets them in Spanish. They can type naturally: "¿Tienen llantas para un Honda Civic 2022?" The AI agent, powered by your uploaded fitment data and inventory notes, answers with the right sizes and availability in clear Spanish. The experience feels as professional as speaking with a bilingual team member, without human intervention.

Which languages does Chatref support?
Chatref supports up to 11 languages, covering several of the most requested languages for business websites. You can enable options like Spanish, French, German, Portuguese, Italian, and others directly from your agent settings. The full available list appears when you configure the agent.

How do I configure multilingual support in Chatref?
Go to your agent’s Language settings inside the Chatref dashboard. Select the languages you need. No separate training or additional content is required – your uploaded tire shop documents are used to generate responses in every enabled language. Once saved, the widget respects your choices immediately.

Can Chatref detect the customer’s language automatically?
Yes. By default, Chatref reads the customer’s browser language and matches it with the languages you have turned on. If a match exists, the conversation starts in that language. You can also allow the customer to pick a language manually from a visible selector inside the chat widget.