Turn your help docs into an instant support agent
Chatref answers customer questions instantly – in your brand’s voice. Focus on what matters most.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same questions about tire services and products over and over.
Wasted time
Your team spends too much time explaining basic tire care or inventory questions.
Peak hour overload
Support requests pile up during busy hours, slowing down service.
Global support strain
Keeping up with customer inquiries across different regions and time zones is tough.
The Chatref solution
Turn your help docs into an instant support agent.
Prospects ask Chatref. AI pulls answers from your help docs and guides. They get what they need instantly – no queue, no wait. Your team handles only the cases that need a person.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training needed.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support volume by half
How Chatref turns your docs into instant, accurate help – no more repeat questions.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 80% of our common questions directly from our docs. Our team now handles only the tricky cases.
Customers get the exact steps they need, not generic advice. Our support load dropped overnight.
of import questions answered before they reach the team
One set of content now supports every region and time zone. No more backlogged questions after hours.
Won’t outdated content give wrong answers?
You control what’s imported. Start with your best guides, then use insights to update what’s needed. Your AI only answers from your content.
How fast is setup during migration?
Minutes. Upload content, add one widget snippet – your AI starts answering right away. No coding or rewrites needed.
Does it work with different content formats?
Yes. It handles help docs, guides, site pages, and files in any language – all from one set of imported content.
Is my old content kept private?
Absolutely. Your content stays yours. Chatref never searches the web or shares your data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – same help, just faster.
Can it answer questions about our import format?
Yes. It pulls answers straight from your import guides, showing the exact steps you provide.
What if an import fails?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it assist with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Turn your docs into an instant support agent – free
Paste your help docs and let AI answer questions instantly in your brand’s voice. Get started free.
Part of Chatref for Chatref for Tire Wheel Shops · Automotive hub · pricing.